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Search took 0.02 seconds. Search: Posts Made By: guppy413
Forum: BES Admin Corner 09-22-2009, 03:10 PM
Replies: 1
Views: 1,659
Posted By guppy413
It's "Edit a Device" Plus "Edit A User"

Of course, if you grant both such privileges, you're also granting others you might regret having granted...remotely wipe, move to a different BES instance...

You can narrow down the scope of the...
Forum: BES Admin Corner 09-22-2009, 09:28 AM
Replies: 1
Views: 1,659
Posted By guppy413
"Assign Current Device"

BAS / BES 5.0 MR2

Anyone know what is the most restrictive permission you can assign to a role, that gives that role the ability to do the following:

Access the "Assign Current Device" feature...
Forum: BES Admin Corner 07-06-2009, 02:16 PM
Replies: 4
Views: 1,966
Posted By guppy413
In my brief experience with 5.0, I have set up a...

In my brief experience with 5.0, I have set up a standby server that runs as a separate instance of the primary server (in other words, choose the same BES name and same SRP/Authentication code when...
Forum: BES Admin Corner 06-29-2009, 10:24 AM
Replies: 0
Views: 4,427
Posted By guppy413
BAS 5.0MR1 BESX - User List Import - Create NEW users?

Has anyone successfully done an import of a .csv user list to get NEW users? I've tried using the same fields that you get when you export:

"User Id","Display Name","PIN","Email Address","Logon...
Forum: BES Admin Corner 06-23-2009, 06:32 AM
Replies: 3
Views: 1,639
Posted By guppy413
Wirelessly posted We've had similar...

Wirelessly posted

We've had similar annoyances whem moving mailboxes and failover/failback and narrowed it down to 4.3. Brought the issue to RIM and they confirmed that it is confined to that...
Forum: BES Admin Corner 06-17-2009, 11:19 AM
Replies: 0
Views: 704
Posted By guppy413
Scripting or Importing BAS 5

Any way to create large numbers of BAS administrative users (100 to 200, say), groups and roles using a script or a text import?

If not native to the BAS, is this in the Resource Kit or a third...
Forum: BES Admin Corner 05-13-2009, 04:14 PM
Replies: 6
Views: 2,643
Posted By guppy413
Wirelessly posted Is this the Exchange...

Wirelessly posted

Is this the Exchange version of BES? Is he using Cached Exchange mode?
Forum: BES Admin Corner 05-13-2009, 07:07 AM
Replies: 7
Views: 1,747
Posted By guppy413
Wirelessly posted Supposedly before 4.1.5...

Wirelessly posted

Supposedly before 4.1.5 there was nothing an admin could do about a lost password (assuming Content Protection was enabled on the device).

Speaking of user facing changes,...
Forum: BES Admin Corner 05-13-2009, 06:59 AM
Replies: 7
Views: 1,747
Posted By guppy413
Wirelessly posted was able to do remote...

Wirelessly posted

was able to do remote password reset of some of the newer devices even though Content Protection enforced
Forum: BES Admin Corner 04-30-2009, 09:05 PM
Replies: 7
Views: 967
Posted By guppy413
Wirelessly posted I've been thinking about...

Wirelessly posted

I've been thinking about using the Search Remote feature for those users who have to have their entire mailbox available no matter when they activate. Is anyone else doing that?
Forum: BES Admin Corner 03-18-2009, 01:05 PM
Replies: 10
Views: 2,327
Posted By guppy413
Re: it has worked fine on all the blackberrys...

Re: it has worked fine on all the blackberrys except one.

Is the model the same as all the others?
Is the error 403 forbidden?
Forum: BES Admin Corner 03-13-2009, 08:13 AM
Replies: 26
Views: 2,179
Posted By guppy413
If the Hard Deletes option is not enabled on the...

If the Hard Deletes option is not enabled on the BES, the BES does not reconcile hard deletes.

When an item is moved to a PST, it does not touch the Deleted Items folder so the BES sees (or...
Forum: BES Admin Corner 03-11-2009, 03:41 PM
Replies: 3
Views: 1,008
Posted By guppy413
Use the Public Folder's URL and the BlackBerry Browser

If the objective is to make the shared contact list available to your BB's--Every Exchange Public Folder has an URL. Enable http authentication first.

And yes, it has been asked before, e.g....
Forum: BES Admin Corner 03-02-2009, 07:39 PM
Replies: 5
Views: 4,317
Posted By guppy413
That's odd. You would think that the password...

That's odd. You would think that the password would have existed in some knowable form.
Forum: BES Admin Corner 03-02-2009, 12:40 PM
Replies: 5
Views: 4,317
Posted By guppy413
Password Keeper and OTA Backup

Are the Password Keeper settings (e.g. the data stored within it) transferred by the over the air backup / restore when a BES user switches devices?

For specifics, BES 4.1.6 (Exchange) and the...
Forum: BES Admin Corner 02-25-2009, 10:10 AM
Replies: 4
Views: 3,643
Posted By guppy413
Minimum on BES: 4.1.5

Prior to 4.1.5 it was a "known issue" that a password on a device with Content Protection could not be remotely reset without knowing the original password. (Goes for both Exchange and Domino)
Forum: BES Admin Corner 01-26-2009, 08:46 AM
Replies: 4
Views: 1,997
Posted By guppy413
Doesn't the Help documentation for SQL 2005 say...

Doesn't the Help documentation for SQL 2005 say that SQL 2005's mirroring feature is not supported by MS in production environments and is for training puropses only?

Is that just an error in the...
Forum: BES Admin Corner 01-23-2009, 09:25 AM
Replies: 10
Views: 4,189
Posted By guppy413
Thanks. Was that the Resource Kit itself, or the...

Thanks. Was that the Resource Kit itself, or the User Administration tool?
Forum: BES Admin Corner 01-22-2009, 08:55 AM
Replies: 10
Views: 4,189
Posted By guppy413
Will try the suggestion in post 821692 (use the...

Will try the suggestion in post 821692 (use the User Administration Service) soon if I have time.
Forum: BES Admin Corner 01-22-2009, 08:45 AM
Replies: 10
Views: 4,189
Posted By guppy413
The output from IT Policy Export Tool

I thought the tool would help us document our IT Policy settings but...

Transcript:

itpolicyimportexport -n BesServer1 -db besmgmt
Prompt: Enter the file name [Entered one with a .txt...
Forum: BES Admin Corner 01-20-2009, 10:13 PM
Replies: 4
Views: 4,241
Posted By guppy413
In BlackBerry.com Technical Solution Center there...

In BlackBerry.com Technical Solution Center there is a KB article (00285) which *might* match the symptoms.

Cause 1 or Cause 2 is the major culprit that I've observed.
Forum: BES Admin Corner 01-16-2009, 09:31 AM
Replies: 10
Views: 2,697
Posted By guppy413
Does BPS have the MDS Connection Service?

Does BPS have the MDS Connection Service?
Forum: BES Admin Corner 01-15-2009, 12:07 PM
Replies: 13
Views: 1,369
Posted By guppy413
Clarification: This request seems to be...

Clarification:

This request seems to be coming to this Admin directly from a "client" which I assumed meant a person whose handheld device is enabled on the Admin's BES.

Why doesn't the person...
Forum: BES Admin Corner 01-15-2009, 11:47 AM
Replies: 13
Views: 1,369
Posted By guppy413
Why don't they just set up their BB to...

Why don't they just set up their BB to automatically turn off between 10 pm and 7 am?
Forum: BES Admin Corner 01-15-2009, 11:41 AM
Replies: 10
Views: 2,697
Posted By guppy413
I don't know what BPS is...does it support using...

I don't know what BPS is...does it support using the BlackBerry Browser to browse the local intranet, and if so does it support http authentication?

If it does, you could just give them the URL of...
Forum: BES Admin Corner 01-14-2009, 05:03 PM
Replies: 63
Views: 155,885
Posted By guppy413
THIS THREAD IS GREAT!!! These are not...

THIS THREAD IS GREAT!!!


These are not prerequisites for installation per se but, like the Spam filtering section, can help prevent problems post-installation (such as the Red X when sending).
...
Forum: BES Admin Corner 01-14-2009, 04:28 PM
Replies: 1
Views: 988
Posted By guppy413
Do Exchange 2007 Public Folders have URL's, as...

Do Exchange 2007 Public Folders have URL's, as did the Exchange 2003 Public Folders? If that's the case, configure http authentication on the MDS Connection service and distribute the folder's URL...
Forum: BES Admin Corner 01-14-2009, 02:38 PM
Replies: 4
Views: 1,739
Posted By guppy413
NF on BES Prerequisite Thread

Some Exchange 2003 patches (including the Daylight Saving Time patch) require you to grant Send As permissions for the BES service account on all the Active Directory users on the BES, or else they...
Forum: BES Admin Corner 01-14-2009, 01:29 PM
Replies: 4
Views: 1,739
Posted By guppy413
Honestly, the BES prerequisites thread has it...

Honestly, the BES prerequisites thread has it all, I suggest reading it and using it to make a checklist.

Also, you can't just add them to the roster, you have to decide on a way to activate...
Forum: BES Admin Corner 01-14-2009, 01:16 PM
Replies: 12
Views: 1,071
Posted By guppy413
Impact on Server

Search of RIM knowledge base turns up a document expressing their concern over impact on the server due to increased disk reads.
Forum: BES Admin Corner 01-14-2009, 12:52 PM
Replies: 12
Views: 1,071
Posted By guppy413
Overview is in KB article 15161

Confirmed, handheld code 4.5 or higher is required.
Forum: BES Admin Corner 01-14-2009, 12:41 PM
Replies: 12
Views: 1,071
Posted By guppy413
I never knew that. FWIW it seems to work on 4.5...

I never knew that. FWIW it seems to work on 4.5 but not 4.2, not sure about what's in between.
Forum: BES Admin Corner 01-14-2009, 12:21 PM
Replies: 26
Views: 2,179
Posted By guppy413
If you're using Personal Folders...otherwise ignore...

If (when using BES for Exchange) the rules redirect the messages to a Personal (archive) folder (understandable if you're trying to save space), you can only redirect them using Desktop Manager,...
Forum: BES Admin Corner 01-14-2009, 12:10 PM
Replies: 4
Views: 809
Posted By guppy413
Measuring Free Space from BlackBerry Manager

The Properties of the User has a section called BlackBerry Device (read-only). On of the items listed is Status, which, when selected, reveals an item called Available Memory (listed in mb).
Forum: BES Admin Corner 01-14-2009, 12:06 PM
Replies: 4
Views: 809
Posted By guppy413
Measuring Free Space

Options/Status on the Curve has a reading called File Free. Unless I'm mistaken, this is the static reading for free space that you were looking for.
Forum: BES Admin Corner 01-09-2009, 11:29 AM
Replies: 20
Views: 2,746
Posted By guppy413
Every Exchange Public Folder has an URL. You...

Every Exchange Public Folder has an URL. You could set up HTTP authentication on the MDS-CS, give out that link and let their BlackBerrys browse to it. It won't synch, but it will at least get them...
Forum: BES Admin Corner 01-05-2009, 04:11 PM
Replies: 2
Views: 4,106
Posted By guppy413
Set Synchronization Enabled to FALSE

Assuming you're using BES 4.1.6 for Exchange, go to the properties of the BlackBerry Domain, Global PIM Sync, move to the Address Book section and set Synchronization Enabled to FALSE.
Forum: BES Admin Corner 12-31-2008, 11:56 AM
Replies: 5
Views: 1,741
Posted By guppy413
Things that I've known to be difficult to change

Off the top of my head: the BES service account, the BES service(s) instance name(s) (the names of the BlackBerry servers as they appear in BlackBerry Manager, as opposed to the Windows server name),...
Forum: BES Admin Corner 12-31-2008, 11:50 AM
Replies: 5
Views: 1,036
Posted By guppy413
BCP BESMgmt..licensekeys out C:\keys.txt -c -T

As in KB article 04907, among others. Result: text file containing your license keys. Hope that's what you were looking for. Keep us posted.
Forum: BES Admin Corner 10-22-2008, 08:49 AM
Replies: 1
Views: 922
Posted By guppy413
I found the answer in KB article 12244, which is...

I found the answer in KB article 12244, which is buried in the BES for IBM Lotus Notes library.
Forum: BES Admin Corner 10-21-2008, 01:15 PM
Replies: 1
Views: 922
Posted By guppy413
MDS Connection Service Proxying Wild Cards

How do you set up the MDS Connection service to use DIRECT for Internal address? I'm following KB article 11028 but the service seems to be ignoring whatever I put in there for DIRECT...Wild Cards,...
Forum: BES Admin Corner 10-15-2008, 07:47 AM
Replies: 4
Views: 861
Posted By guppy413
Deleted CICAL Service Book/Undeleted/Resent

I've done the subj move twice so far and the duplicate appointments have disappeared, and so have two of my five "Desktop" calendars. I suppose if I do it two more times, I will be down to just one. ...
Forum: General BlackBerry Discussion 10-14-2008, 03:43 PM
Replies: 34
Views: 2,453
Posted By guppy413
I have been a witness in traffic court in...

I have been a witness in traffic court in Virginia and I can tell you that, at least here, the traffic safety officer has a tremendous amount of leeway in judging just how distracted and unsafe a...
Forum: BES Admin Corner 10-14-2008, 03:38 PM
Replies: 4
Views: 861
Posted By guppy413
How to turn off Multiple Calendars feature of Device Software 4.3 (dupes calendar)

BES Exchange 4.1.6, against Exchange 2003. All was well until I activated my first device with 4.3 software and did all my wacky testing--failing over the BES. Moving from BES to BES within the same...
Forum: BES Admin Corner 09-10-2008, 02:50 PM
Replies: 2
Views: 1,161
Posted By guppy413
MDSConfig

Thanks, you totally understood.

I couldn't fit the whole query result here, but in a nutshell MDSConfig shows that the MachineName field is set to the name of the server with the database--for...
Forum: BES Admin Corner 09-10-2008, 09:24 AM
Replies: 2
Views: 1,161
Posted By guppy413
MDS Conn Svc doesn't start

BES Exchange 4.1.6 running on Windows 2003 Standard SP2 R2.

I used the BlackBerry Configuration wizard to reconnect a formerly standalone BES that had no users (BES1) to the SQL 2005 database of...
Forum: Developer Forum 08-25-2008, 03:21 PM
Replies: 2
Views: 1,187
Posted By guppy413
So, Anything ever happen to make you regret...

So,

Anything ever happen to make you regret having done this?

I've been looking at the same kind of thing....
Forum: BES Admin Corner 07-18-2008, 02:06 PM
Replies: 68
Views: 14,393
Posted By guppy413
Research In Motion confirms that PDF's already...

Research In Motion confirms that PDF's already opened before the workaround applied will still open but being that they're already cached on the handheld, they will not be using (or exploiting) the...
Forum: BES Admin Corner 07-18-2008, 12:58 PM
Replies: 68
Views: 14,393
Posted By guppy413
Workaround doesn't seem to block already-opened PDF's

Observed by opening an already-opened PDF after applying the workaround. The paper clip icon was still on it, and the Open Attachment menu item was available. I was able to open the attachment.

A...
Forum: BES Admin Corner 04-24-2008, 12:21 PM
Replies: 0
Views: 648
Posted By guppy413
Transfer Settings from Internet Browser to BlackBerry Browser

BES 4.1.4/Exchange/handheld devices all 4.0 or newer. Going to the one-browser configuration (BlackBerry Browser only).

Is there a tool, or tip, for transferring the settings (i.e. Home Page,...
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