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Forum: BES Admin Corner

10-30-2008, 04:17 PM

Replies: 7

How do I disable calendar synchronization for just one user?

Views: 6,292

Posted By alan2938

Thanks guys. I got it working with a specific IT...

Thanks guys. I got it working with a specific IT policy back in May. ;-)

Forum: BES Admin Corner

08-19-2008, 06:10 PM

Replies: 7

How do I remotely remove BES from user's Curve?

Views: 2,167

Posted By alan2938

So if I erase the data and disable it, how does...

So if I erase the data and disable it, how does she enable it again for personal use?

Forum: BES Admin Corner

08-19-2008, 05:04 PM

Replies: 7

How do I remotely remove BES from user's Curve?

Views: 2,167

Posted By alan2938

How do I remotely remove BES from user's Curve?

I have an employee who was unexpectedly terminated and was not able to retrieve her Curve. How do I remotely disable and uninstall all the service books/settings associated with my BES and the...

Forum: BES Admin Corner

06-24-2008, 08:12 AM

Replies: 7

How do I disable calendar synchronization for just one user?

Views: 6,292

Posted By alan2938

Kul, see my entry two posts above. I think I was...

Kul, see my entry two posts above. I think I was writing that when Ahmad was writing his.

Forum: BES Admin Corner

06-19-2008, 04:20 PM

Replies: 7

How do I disable calendar synchronization for just one user?

Views: 6,292

Posted By alan2938

Nevermind, figured it out... made a copy of the...

Nevermind, figured it out... made a copy of the default IT policy, found the option to disable all wireless sync (which does not include email messages) and assigned it to the user.

Forum: BES Admin Corner

06-19-2008, 03:38 PM

Replies: 7

How do I disable calendar synchronization for just one user?

Views: 6,292

Posted By alan2938

How do I disable calendar synchronization for just one user?

One user in my organization checks an email account tied to a shared computer from his Blackberry, but he uses his Blackberry for personal use as well and doesn't want his personal contacts,...

Forum: BES Admin Corner

06-05-2008, 06:11 PM

Replies: 7

Cannot activate one user

Views: 1,646

Posted By alan2938

It was his data plan. He did in face have BIS and...

It was his data plan. He did in face have BIS and not BES. Upgrading with AT&T fixed the problem!

Forum: BES Admin Corner

06-05-2008, 04:12 PM

Replies: 2

Need to remove BB from old device

Views: 861

Posted By alan2938

I have never wiped a unit before. Will it...

I have never wiped a unit before. Will it automatically reset itself to factory defaults or do I have to install the OS on the BB again?

I would prefer not to wipe it, as he is still using it for...

Forum: BES Admin Corner

06-05-2008, 01:29 PM

Replies: 2

Need to remove BB from old device

Views: 861

Posted By alan2938

Need to remove BB from old device

A user in my organization has a very old BB. I tried to activate him to our new BES using the USB cable. It says it provisioned successfully and everything seemed ok, but no emails were ever received...

Forum: BES Admin Corner

06-04-2008, 12:33 PM

Replies: 18

How do I keep BES account emails separate?

Views: 2,431

Posted By alan2938

That is what I'm talking about =) So how does one...

That is what I'm talking about =) So how does one turn this flag on and off?

Forum: BES Admin Corner

06-04-2008, 09:38 AM

Replies: 18

How do I keep BES account emails separate?

Views: 2,431

Posted By alan2938

I have downloaded the trial. There are only 7...

I have downloaded the trial. There are only 7 users in my company (we are small) using BB's so purchasing licenses for everyone is no problem. I want to make sure everyone is happy with the product...

Forum: BES Admin Corner

06-04-2008, 08:58 AM

Replies: 18

How do I keep BES account emails separate?

Views: 2,431

Posted By alan2938

Ok, so again excuse my lack of knowledge, but I...

Ok, so again excuse my lack of knowledge, but I downloaded the Empower software from my BB and it works great. I'd like to be able to push it out to the other BB users using the Blackberry Manager...

Forum: BES Admin Corner

06-03-2008, 12:16 PM

Replies: 7

Cannot activate one user

Views: 1,646

Posted By alan2938

For all the users I have tried to activate, the...

For all the users I have tried to activate, the activation email was never seen in their inbox. The activation email for this user has not reached his inbox either, so I assume the BES picked it up.

Forum: BES Admin Corner

06-03-2008, 12:07 PM

Replies: 7

Cannot activate one user

Views: 1,646

Posted By alan2938

I dot not know if it has a specific BES data plan...

I dot not know if it has a specific BES data plan on it, but the user has two outside email accounts he has been checking with the phone. Our spam filter logs show the activation email(s) passed...

Forum: BES Admin Corner

06-03-2008, 12:01 PM

Replies: 7

Cannot activate one user

Views: 1,646

Posted By alan2938

Cannot activate one user

I recently installed the BES on Exchange 2003. I am trying to activate all BB users in my organization. Everything has been working fine for everyone except one user. When I try to activate his...

Forum: BES Admin Corner

06-03-2008, 09:40 AM

Replies: 18

How do I keep BES account emails separate?

Views: 2,431

Posted By alan2938

How do I keep BES account emails separate?

I have a Curve and just setup BES for my organization. I am new to using a Blackberry and the BES software. How do I set my phone to display my work (BES) email by itself in a standalone folder like...

Forum: BES Admin Corner

06-03-2008, 09:23 AM

Replies: 2

New to BB: How do I transfer my Address Book?

Views: 1,336

Posted By alan2938

I hadn't setup BES with the old Curve yet. But I...

I hadn't setup BES with the old Curve yet. But I just solved my problem: connected the Sprint Curve, backed up data, connected Verizon Curve, restored data! Vioala!

Forum: BES Admin Corner

06-03-2008, 09:14 AM

Replies: 2

New to BB: How do I transfer my Address Book?

Views: 1,336

Posted By alan2938

New to BB: How do I transfer my Address Book?

I am new to Blackberry's... just got my first one yesterday with Sprint. I purchased the Curve and love the phone! Long story short, this was a last ditch effort for Sprint to keep my business and it...

Forum: BES Admin Corner

05-29-2008, 09:16 AM

Replies: 19

Like Clockwork: email account is no longer accessible

Views: 2,453

Posted By alan2938

No, we do not use ISA in the organization. We do...

No, we do not use ISA in the organization. We do all content filtering on our Firewall.

Forum: BES Admin Corner

05-28-2008, 04:00 PM

Replies: 19

Like Clockwork: email account is no longer accessible

Views: 2,453

Posted By alan2938

Yeah, I have deduced as much as you have posted...

Yeah, I have deduced as much as you have posted above, but bouncing ideas off other people certainly helps. I was hoping someone could post some insight about what could be scheduled that actually...

Forum: BES Admin Corner

05-28-2008, 03:46 PM

Replies: 19

Like Clockwork: email account is no longer accessible

Views: 2,453

Posted By alan2938

Wirelessly posted yes, all users can log in...

Wirelessly posted

yes, all users can log in 24/7.

Forum: BES Admin Corner

05-28-2008, 03:38 PM

Replies: 19

Like Clockwork: email account is no longer accessible

Views: 2,453

Posted By alan2938

Both DCs are up 24/7. I am the IT Director and...

Both DCs are up 24/7. I am the IT Director and Facilities Manager as well =) ... we are a small company. Anyway, the first time this happened I spent all day Sunday troubleshooting the issue. Nothing...

Forum: BES Admin Corner

05-28-2008, 03:33 PM

Replies: 19

Like Clockwork: email account is no longer accessible

Views: 2,453

Posted By alan2938

To answer the question two posts above, I am...

To answer the question two posts above, I am running Exchange with SP2. My domain has 2 DCs.

Forum: BES Admin Corner

05-28-2008, 03:32 PM

Replies: 19

Like Clockwork: email account is no longer accessible

Views: 2,453

Posted By alan2938

I am the operations department =) Database...

I am the operations department =)

Database maintenance is run daily from 1am to 5am, mailbox store maintenance is run daily at midnight, and full text indexing is run daily at 3am.

We only have...

Forum: BES Admin Corner

05-28-2008, 03:10 PM

Replies: 19

Like Clockwork: email account is no longer accessible

Views: 2,453

Posted By alan2938

We have backups done 7 days a week and they don't...

We have backups done 7 days a week and they don't cause a problem the other 5.5 days. The problem is with Outlook Web Access, not the Blackberry devices. We do not have a BES in our organization so...

Forum: BES Admin Corner

05-27-2008, 05:12 PM

Replies: 19

Like Clockwork: email account is no longer accessible

Views: 2,453

Posted By alan2938

Like Clockwork: email account is no longer accessible

I am a new IT administrator and am having trouble getting all the users in my small company to stay connected to our new Exchange 2003 server. I apologize if this is not the place to post this...

Showing results 1 to 26 of 26