[oglock]

i had to reinstall my software again due to the app error 523, however it didnt come with blackberry messenger... so ive downloaded it via the blackberry website but i still canot see it. if i go into applications i can see but how do i make it show up in the menu?


Thanks

[snowskier79]

Did you download it over the air (OTA) or to your desktop/laptop computer?

[oglock]

dl it and installed via my laptop

[snowskier79]

Easiest way is to install OTA. Go to the following site on your Internet Browser on your BB: www.blackberry.com/messenger/

Should be good to go from there.

[oglock]

will try thanks m8

[oglock]

Stil no luck..can't see it in the menu

[snowskier79]

Do a battery pull on your device which will force a hard reset. You should see the app on refresh.

[oglock]

Hmm its under applications but I can't see it in the menu how do I get it up

[snowskier79]

Originally Posted by snowskier79

Do a battery pull on your device which will force a hard reset. You should see the app on refresh.

See above post.

[oglock]

hhm tried that still no luck!! cant see in the menu.... can only see it under applications but cannot load it

[indramilo]

jaja, ok, i have the same problem that you have, i tried to download the software twice with no luck, even it tells me that the application is already installed, went to apps installed and it is there, then i decided to give it a try with the desktop manager, opened it, then told me that blackberry messenger was available... i don't know what happened after that, I'm reloading the OS to the blackberry :P let's see if after that i can see the blackberry messenger :D

* **Update: after reloading the OS, i can now see and use blackberry messenger :D

[mrsmokey]

the BBMessenger on the website (that you can download OTA) is not the correct version for the Pearl

to install/reinstall BBMessenger, you have to do it through the Desktop Manager>App Loader. The OS (whichever one you are running) comes preloaded with the correct version of BBMessenger.