[Stingray_1969]

i just updated my OS to .69 and well the
speakerphone wont work... i can talk into it
but i cant hear what they are saying... and also
my ringtones wont play when its in normal profile...
anyone got any idea?

[SanFrancisco]

Originally Posted by Stingray_1969

i just updated my OS to .69 and well the
speakerphone wont work... i can talk into it
but i cant hear what they are saying... and also
my ringtones wont play when its in normal profile...
anyone got any idea?

Have you done at least three battery resets?

[Stingray_1969]

ive done one... and nada...
speaker wont work and when i go into
media and hmm ringtones and try to play them
i cant hear them

[SanFrancisco]

Do you have a headset and does that work?

There's lots of things to check.

First things first, did you delete the old OS and also the xml file BEFORE installing .69?

If not, do it now, completely remove the OS and XML.

Then reinstall .69.

Make sure you let it intall, the "hourglass" spins for a long time, on mine it was 15 minutes on reboot.

[Stingray_1969]

no ive never used the headset...
or used one...

[SanFrancisco]

Originally Posted by Stingray_1969

no ive never used the headset...
or used one...

See my post, my edit crossed over yours.

[John Clark]

...also, there is a newer version than .69 out now too. You might just upgrade to it and see if that fixes your problem....

http://www.blackberryforums.com/gene...multilang.html

[Stingray_1969]

ok let me see if im upgrading my thing right
first backup my BB right... then i install the
new OS in my computer, remove the XML file
from the Research In Motion folder... then connect
my BB and let it install right?

[John Clark]

make sure you delete the "vendor.xml" only.

[Stingray_1969]

yeah...

[MythmbHurts]

sounds like your speaker went if you cant hear any music or ringtones out of it. sorry to say but things like that are not really software issues.

[kurichan]

Please use descriptive post titles...

[poopy1125]

I have the same problem right now; even though my speakerphone works fine both ways on a call, my phone does not ring nor can I hear playback of audio files. Also, when placing a call, I hear nothing in the headset untill the person I'm calling picks up, i.e., no ring. This leads me to believe it is not the speaker itself but a software issue. Any thoughts?