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Old 04-18-2006, 04:51 PM   #1
SilverICE
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Default Cingular having problems?

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We're in the middle of changing our service provider from Nextel to Cingular. Early this afternoon all Cingular devices stopped receiving email and could not get an "EDGE" signal - it kept bouncing back and forth between "edge" and "GSM". No one who has a Nextel device had any problems. We're using BES v4.0 SP4 btw.

I called Cingular support to be told they would call me back. Is anyone else having problems with them today keeping an "EDGE" signal?
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Old 04-18-2006, 05:03 PM   #2
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All our Nextels went down for a couple hours today. No problem with the Cingulars though.

Detroit area.
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Old 04-18-2006, 05:06 PM   #3
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I have not had any trouble with my Cingular service.

Was it only for about 15 minutes or so?

This could be a complete shot in the dark, but they are having rolling blackouts here in the southwest, and every business (except hospitals and that kind of thing) have had to lose their power for about 15-25 minutes at different times. But if it has been an all day thing, then it had to be the network.
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Old 04-19-2006, 09:59 AM   #4
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It was almost 4 hours where our Cingular devices could not keep a solid EDGE signal. Central Oklahoma area...
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Old 04-19-2006, 10:36 AM   #5
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We have ~600 users on Cingular devices in our company. We have notices problems with maintaining a data connection on these devices in a few locations over the past couple of months. Particularly in Philly. Cingular has not admited to any problems but I believe it is due to their ongoing conversion of the former AT&T Blue network to the Cingular Orange network...
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Old 04-19-2006, 11:23 AM   #6
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When ISN"T Cingular having problems?
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Old 04-19-2006, 11:48 AM   #7
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Have you seen their latest round of commercials. They claim to have the fewest dropped calls. Of course you can't be dropped if you can't call in the first place.
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Old 04-19-2006, 11:54 AM   #8
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Quote:
Originally Posted by ebgreen
Have you seen their latest round of commercials. They claim to have the fewest dropped calls. Of course you can't be dropped if you can't call in the first place.

Exactly!
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Old 04-19-2006, 12:07 PM   #9
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I have Cingular here in Vegas and I am not having any issues.....
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Old 04-19-2006, 01:55 PM   #10
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I'm in southern California and all of my Nextel BBs have stopped getting e-mail from our BES but the Cingular BBs are working fine...
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Old 04-19-2006, 02:02 PM   #11
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Quote:
Originally Posted by justin.culp
When ISN"T Cingular having problems?
i agree i have probelms all the time, and the funny part is i just moved to a smaller city in the middle of no and get better data signal.
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