[noname]

Hi all,

Just want to share an experience from a support incident. What happened was that one customer that had SQL and all BES components (including MDS-IS which he doesn't use) installed in one box and constantly having message delay.

After much troubleshooting, and with some luck, found the issue. It seems like stuffing your BES with all its components is no good. After uninstalling MDS-IS and brining Attachment Service to another computer, the issue disappeared.

Later we found out from the BES Configuration and Install Guide these information below:-

Installing the BlackBerry Attachment Service{
The BlackBerry Attachment Service might use increased system resources when it processes numerous conversion requests simultaneously. If you want to increase the number of conversion requests that can occur concurrently without impacting message delivery, you can install a BlackBerry Attachment Service on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server.
}

Installing the BlackBerry MDS Connection Service
{
The BlackBerry MDS Connection Service might use increased system resources when it processes content requests. If you want to minimize the impact this has on message delivery, you can install the BlackBerry MDS Connection Service by itself on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server.
}

Installing the BlackBerry MDS Integration Service
{
The BlackBerry MDS Integration Service might use increased system resources when it processes content requests. If you want to minimize the impact this has on message delivery, you can install the BlackBerry MDS Integration Service by itself on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server.
}


Hope this helps others who want to install BES. Good to distribute your BES installations.