[rwilliamtaylor]

I called Verizon because after the 5.0 upgrade my VZ Access Manager would no longer recognize my storm. They acknowledge it's a known issue and they're "working on a solution". If you're having the same issue, call verizon and insist on a refund / credit for the time the service is not available. Maybe $s will speed them along.

1 888 294 6804

[XelhaBB]

When I upgraded using the apploader only, I had several conflicts including this issue.

I used BBSAK to do a low level wipe and a fresh install using the DM. I also didn't reimport the settings, just my phone contacts and BB messenger contacts. I manually reset all my favorite settings. I reinstalled all third party apps individually OTA. It's a little tedious but worth the effort.

My friend made the same complaint and after using my method his VZ Access Manager works.

Try it.

[rta53]

You can also go back to using version 6.9 of VZAM. It's actually the version that came on my Storm cd.