Before I had my Verizon Business Rep get my new Storm 2 upgrade ready for shipping, I wanted to feel the new touch screen before I upgraded. I was fortunate enough being on vacation that the nearest company store let me do so. I tried out the phone for 30 minutes and can tell you, that in my opinion, BlackBerry got it right. It's too bad this was not the first release. I can't wait for the delivery tomorrow! I will still recommend changing the keyboard settings from the Sticky Thread I Started awhile back. I don't want to take credit for the new settings as I just found them and copied and then pasted into the original thread.
I have mine, and it is great. I never used the Storm, but this phone rocks. It is quick, and easy to use. I am switching over from a tour, and have been using BlackBerries for years. This one is so far my favorite.