I have storm 9500 series I can receive calls but my touch screen is black I mean I can not see anything. What can I do? Please if somebody can help me on this
If you have done a battery pull, and the problem remains, then it does sound like a pyshical probelem with the screen. If that is the case, you could attempt a screen replacement if you feel comfortable doing that, or replace the entire device.
__________________ 1st Step in Troubleshooting: Do you have a BlackBerry Data Plan? 2nd Step in Troubleshooting: Pull the Battery.
If you decide to fix it, check with horizon wireless... They have the prefect hardware solution for almost all your berry needs... And they sponsor our forums, so buying from them helps keep us alive