Quote:
Originally Posted by kenright
I have read some posts on here about the "lack" of support by their personel [sic].
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NEXTEL support for the BB and wireless data is top notch. Maybe not quite as good as T-Mobile, on T-Mobile's best days, but I'd still rank NEXTEL consistently above Cingular, if that means anything. I'm the BES admin, and I've never found wireless data support on the Nextel business customer care lines (800-390-9545) to be wanting.
I find the trick with *any* support vendor is to immediately ask for "wireless data support" dept. That way you don't waste time with any rep who "doesn't know Blackberry." It's not like you're try to access voicemail from a Moto flip phone here. And most of the reps are used to dealing with consumer grade phones and services. Not BBs. Go get to the right people. Ask for "wireless data support."
No affiliation with RIM, Nextel, T-Mobile, or Cingular, BTW.
Since you'll likely be paying $40-$50 month for data services (on top of voice), and a 7510 might need a new battery ($50) why not just shell out for the 7520? I would and I'm poor.
PS: thanks for the number DCFroe!