One of our users is experiencing an oddity with their 8830. All of his e-mail for the month of August has disappeared from his 8830, but still exists in his Outlook Inbox. Several of the previous months have also had a lot of the messages disappearing from his 8830 even though they still exist in Outlook. SMS messages are also disappearing from his 8830.
He is the only user who has brought this to my attention.
I'm a fairly new... ok I am a new BES admin, so any help is appreciated.