[Jada]

Hi,

I don;t know if you can offer any advice or if anyone knows anything about this situation but i have just received a new 8110 from O2, tried to register it on o2email.co.uk to get it set up and it says account suspended.

I have called O2 and they said it's a problem that is related to all BB's with a pin number starting 254 (which mine is)

from looking at forums it seems this problem has been going on for weeks and O2 say the problem is with RIM?? but they have no idea what it is and how long it will take to fix?

Just wondered if anyone had heard anything about this or of any cases like this and can offer advice, as i'm now 4 days into having my BB and can't access internet or email at all and it's driving me crazy!

Thanks

[icp_wolf]

Wirelessly posted

I have an att 8110 and noticed in previous posts that the first batch of 8110's had some kind of glitch and have since been corrected. Maybe the one you have is one from the bad batch.

[madj42]

Even if it is a problem with RIM you should be able to get a replacement from O2. I would make a backup of your phone and request a replacement. The only problem though is if they send you another phone with a PIN beginning with 254.