Hi, I had this problem twice, one due to usb problem, rebooting the computer solved it. the other time I installed the previous OS version (of blackberry, not windows
![Razz](http://www.blackberryforums.com/images/smilies/icon_razz.gif)
). Then I reinstalled the new one.
So stop sweating, calm and good luck. try installing your previous OS.
Caribe95