[petertan]

Hi,

Anybody care to help on the IT policy remove? I tried follow the steps in the F&Q (Remove IT Policy - BlackBerryFAQ) but still can't remove it, any idea why and how?

Thanks!

[John Clark]

It would help if you mentioned where you're having difficulty. Many have used that thread with no problems.

[petertan]

Well...I follow all the steps but the company policy still there... not sure where goes wrong...any idea?

[juwaack68]

Is your BlackBerry connected to your company's BES server?

[petertan]

Previously yes but I already perform hard rest and SIM card already taken outxxx8230; any thought?

[John Clark]

Wirelessly posted (BB 11020)

Just to be clear...you can't do this and continue to connect to your bes server. If you reconnect to the server again, it pushes the policy again.

[petertan]

No Noxxx8230;not connected anymore, as I mention SIM card already taken out.

[John Clark]

Wirelessly posted (BB 11020)

Did you wipe the device? Did you download the policy.bin, place it in the proper folder, and edit the registry? Once that's done, connect the BB and run desktop Manager.

[petertan]

O.k...after I reinstall the desktop manager and retry...work now...thanks!