[gpeterer]

Hello
I need help fast!!
My BlackBerry 8700 is starting and starting over and over again!!
When I put the Battery in, the red LED is coming on then it disappears and then the screen is showing the sand glass turning around for a couple seconds and then it starts again and again and againxxx8230;xxx8230;xxx8230;.HHEEELLLPPP!!
Dos anybody has an Idea!!!!
I tried to reset whit ALT-CAP-DEL it doesnxxx8217;t work and I also tried to hard reset it!!

Thanks for your help!!!

[Sith_Apprentice]

welcome to the forums. sounds like you need to wipe/reload the OS on the device.
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ.com
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ.com

[Thatzmister2u]

Hopefully you have a backup. You will need to wipe the BB and reload the Operating system.

Start here:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ.com

If that doesnt work then go here:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ.com

Then go here to load the OS:

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ.com

Best of luck!

E-

[Sith_Apprentice]

you added one more step but i beat ya to it Thatz

[Thatzmister2u]

Mine was more thorough and generally better by including proactive links to anticipate the members potential needs. Unh!

Quality not quantity! :P

[gpeterer]

Thanks you both for this very fast answer!!

[Sith_Apprentice]

definately let us know how it works out for you and if you have any more questions