[dcr207]

My roomates 8703e is having this weird issue: Sporadically he will not receive incoming calls (it wont ring at all) and then he will receive a missed call message saying the number is unknown. When i call his phone it goes straight to voicemail after one ring or maybe 2 and then he gets that message with unknown number missed call.

Sprint wants him to pay $35 to have the phone repaired but it sounds more like a network issue to me. I read something about the phone possibly 'bouncing between towers' or something and not knowing which one to choose and missing the call. Seems to be happening regardless of signal strength. The sprint tech support never seems to have a clue of what they are doing so i dont trust them to properly assess the situation.

Any ideas??

Thanks in advance

[SprintGuyUGA]

You may have better luck pleading to the store manager that your device is not working as intended and that you are missing calls. That may get them to waive the Service fee, but it is completely up to the Mgr.

Is the phone dropping calls? Losing signal?

How often does it miss calls a day?

Does it recieve any calls or do they all go to VM?

Can the issue be reproduced in a another location?

It could possiblely be a temporary network glitch and will correct itself? Maybe that is wishfull thinking from an optimist.

Good luck.