try deleting all your service books in options> advance options> service books> then select a service> hit menu> delete... and do that for all of the service books...
after that, do a battery pull with the device on... once its booted back up, go into options> advance options> host routing table> hit menu> register now...
after thats done, go log into your BIS site, and resend service books...
after all that, you should be good to do