Please note that this is an unsupported configuration by RIM. There are known issues and conditions that can potentially cause your messaging (Exchange) server to crash. This is not a recommended solution for large BlackBerry deployments. If you do not have OS 4.5 (currently in beta) on your devices, don't apply this patch. If you do not know what you're doing, don't apply this patch!
I hope that's enough disclaimers and warnings, but if not, I have included a method to disable this feature in the package as well. By applying this patch, you agree that BlackBerryForums.com or Jibi (me) or Research In Motion are not responsible for any damage that may be caused by applying the patch in your environment.
Logical Overview
The logic behind the SQL queries being applied is a two-fold approach - a) enables the feature at the server level, and b) enables the feature at the user level for ALL users.
Pre-Requisite: BlackBerry devices must have OS 4.5 in order to take advantage of the HTML feature found deep within BlackBerry Enterprise Server 4.1 SP5. Please do not request this OS in order to test the BES features, as you
may be banned from BlackBerryForums.com for asking. Thanks.
<db name> = BESMgmt by default
To enable HTML email processing:
- Login to your BES as the BES service account
- Extract files to a folder
- Bring up a command prompt and navigate to your folder
- Run the following command:
BBDBUpdate.exe -db <db name> -n <sql server name> -input EnableRichContent.sql
To disable HTML email processing:
- Login to your BES as the BES service account
- Extract files to a folder
- Bring up a command prompt and navigate to your folder
- Run the following command:
BBDBUpdate.exe -db <db name> -n <sql server name> -input DisableRichContent.sql