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Old 04-13-2008, 05:02 PM   #1
ERDude
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Angry Sprint Curve Delayed Until June 1st

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The Curve has been delayed until June 1st, confirmed by a retentions manager and a tier two techie. This sucks, I want a BB but don't like the keys on the 8830 and not sure I'll like the Suretype on the Pearl.

I just ain't waiting!

Why do people insist on lying to customers?
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Old 04-13-2008, 05:09 PM   #2
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Wirelessly posted (mindlessly posted)

Who lied?
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Old 04-13-2008, 05:19 PM   #3
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I heard the red Sprint Curve is coming out in June....could that be what you heard?
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Old 04-13-2008, 05:22 PM   #4
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Went to sprint store on friday and they said april 16th/20th.

I went back today to change my plan to the 99 everything plan and the manager told me it was delayed until June. :(
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Old 04-13-2008, 05:23 PM   #5
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Quote:
Originally Posted by ezrunner View Post
Wirelessly posted (mindlessly posted)

Who lied?
Two of their customer reps, one in the store and one on the phone.
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Old 04-13-2008, 05:33 PM   #6
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Wirelessly posted (mindlessly posted)

Ahh

Keep in mind reps don't always know when new devices are gonna be released

I find out about releases on BBF long before ATT formally informs me
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Old 04-13-2008, 05:34 PM   #7
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And keep in mind that people in the stores know slightly less then the CSRs in retentions.

It will be out when it is out.

Now, when is 4.5 coming out?
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Old 04-13-2008, 09:02 PM   #8
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Quote:
Originally Posted by NJBlackBerry View Post
And keep in mind that people in the stores know slightly less then the CSRs in retentions.

It will be out when it is out.

Now, when is 4.5 coming out?
When it comes out
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Old 04-14-2008, 11:15 AM   #9
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Question Received This From Sprint E-Care

Dear ERDude,

Thank you for emailing Sprint. I apologize for the inconvenience that
has been caused to you.

I would like to mention that we are launching Blackberry 8330 (Curve)
handset on April 20, 2008. You can keep this email as a confirmation in
this regard.

If you wish to purchase this handset, please write back to us on or
after April 20, 2008. We will send the handset to you.

If you have another account related questions, please reply back to us.
We will be glad to assist you.

Thank you again for contacting Sprint. We appreciate your business.

Sincerely,
Barby V.
Sprint


Original Message Follows:
------------------------
================================================== ======================
Name: ERDude
Form: Ask A Question Learn OR Feedback and Suggestions - Learn
Topic: Equipment
Contact Number: xxxxxxxxxx
================================================== ======================
Original Question: Blackberry 8330 Curve
Question: Blackberry Curve (8330) - What is the release date of this
phone. I have been promised a new phone by retentions, and was told
this the Blackberry Curve (8330) would be available April 20th. Today
I'm hearing rumors that the release date is June 1.

Which is it April 20th or June 1? I can't wait until June 1 for a new
phone; however you're current line up of phones is unacceptable.
================================================== ======================
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Old 04-14-2008, 11:18 AM   #10
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The reason that Sprint was delayed is so they can work hard on 4.5 and getting the 9000 to me!
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Old 04-14-2008, 07:34 PM   #11
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The Curve in RED is scheduled for 06/01,the Black as of today is till on for the 4/20 launch date
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Old 04-14-2008, 08:38 PM   #12
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Quote:
Originally Posted by NASCAR20FAN View Post
The Curve in RED is scheduled for 06/01,the Black as of today is till on for the 4/20 launch date
We'll see about that, that's the story they're giving out today. Then again a couple of Reps I spoke with today had no idea there was a titanium sCurve.
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Old 04-14-2008, 08:41 PM   #13
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Remember, store 'reps' don't usually know much.... If you were talking to, say, your company's National Account Rep, and they told you that, then I'd be more inclined to believe it.
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Old 04-14-2008, 09:35 PM   #14
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Quote:
Originally Posted by ERDude View Post
The Curve has been delayed until June 1st, confirmed by a retentions manager and a tier two techie. This sucks, I want a BB but don't like the keys on the 8830 and not sure I'll like the Suretype on the Pearl.

I just ain't waiting!

Why do people insist on lying to customers?
So switch carriers... Sprint sucks anyway as you now may know...
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Old 04-15-2008, 07:05 AM   #15
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Talked to our corporate Sprint contact and they state the 20th and they will overnight to us on Monday the 21st.
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Old 04-15-2008, 09:58 AM   #16
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Quote:
Originally Posted by tthomson44 View Post
Talked to our corporate Sprint contact and they state the 20th and they will overnight to us on Monday the 21st.
We have been informed that it has been delayed.
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Old 04-15-2008, 11:09 PM   #17
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Quote:
Originally Posted by ERDude View Post
We'll see about that, that's the story they're giving out today. Then again a couple of Reps I spoke with today had no idea there was a titanium sCurve.
So what is the deal are they coming out with Black, Titanium and Red?

I have read all kinds of different reports on this.
Although the sprint website seems to show the black one
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Old 04-16-2008, 06:55 AM   #18
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Quote:
Originally Posted by jack55 View Post
So switch carriers... Sprint sucks anyway as you now may know...
i too am waiting for the curve to be released. i have the pearl right now, i thought i would not like it very much because it doesnt have a full keyboard but this little phone rocks. it is so smart at predicting your inputs. its very accurate. when the curve comes out i am going to have it replace the pearl and move my pearl over to replace my cheap samsung flip phone that i use for business calls. i wish blackberry would release a smart phone that can handle 2 lines. That would be badass i would pay extra for it just to have the convienence of having one phone.

word on the street is that the new sprint curve will have direct connect? surely if this is true it will be a hybrid (iden direct conect, CDMA voice and data) anyone know if this is true?

having broadband like speeds, for the same price as networks with half the speed, great coverage, unlimited EVERYTHING (mobile broadband, navi, text, sprint tv, and voice) for 99 bucks a month, really good coverage.
yeah i can see how that sucks.

Last edited by jerseykat1; 04-16-2008 at 07:25 AM..
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Old 04-16-2008, 08:33 AM   #19
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Quote:
Originally Posted by jerseykat1 View Post
i too am waiting for the curve to be released. i have the pearl right now, i thought i would not like it very much because it doesnt have a full keyboard but this little phone rocks. it is so smart at predicting your inputs. its very accurate. when the curve comes out i am going to have it replace the pearl and move my pearl over to replace my cheap samsung flip phone that i use for business calls. i wish blackberry would release a smart phone that can handle 2 lines. That would be badass i would pay extra for it just to have the convienence of having one phone.

word on the street is that the new sprint curve will have direct connect? surely if this is true it will be a hybrid (iden direct conect, CDMA voice and data) anyone know if this is true?

having broadband like speeds, for the same price as networks with half the speed, great coverage, unlimited EVERYTHING (mobile broadband, navi, text, sprint tv, and voice) for 99 bucks a month, really good coverage.
yeah i can see how that sucks.

When I went into the store the other day and they said the curve would be out the 16th/20th (see post above) the assistant manger also said that the curve would have direct connect. It seems if I remember correctly he said they were going to activate the button on the side in a software update.

FWIW that is what I was told, but we shall see....
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Old 04-16-2008, 01:12 PM   #20
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I just got off the phone with Sprint Corporate Hdq. (703-433-4000) to get my issues resolved, the Curve is not being release until June 1, 2008 and that date isn't exactly set in stone either.

So I settled for the Pearl, if the Curve releases within 30 days of me receiving the phone I can exchange it for the Curve at no cost, as they're replacing my existing phone at no cost.
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