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02-05-2008, 11:52 AM
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#1
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Knows Where the Search Button Is
Join Date: Jul 2007
Model: 8330
OS: 4.5.0.77
PIN: N/A
Carrier: Verizon
Posts: 39
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MemoPad stopped synching with Outlook Notes
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MemoPad on my 8830 was synching nicely with Notes on Outlook 2003 (through BES) but some time since the new year it's stopped. I've also had recurring instances of blank memos showing up on the BB but not in Outlook (I think this stopped around the time the files stopped synching). Also around that time an important memo on the BB disappeared (fortunately it's still in Outlook, and I've copied it to a Word doc for safekeeping). I did a search, and all I came up with is checking the MemoPad Options to make sure wireless synch is on - it is. I've also pulled the battery to no avail. Any help would be greatly appreciated.
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02-05-2008, 04:56 PM
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#2
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Talking BlackBerry Encyclopedia
Join Date: Apr 2005
Location: Florida
Model: 8830
Carrier: VZW
Posts: 263
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Had a similar problem - ended up having to redo EA. It now works like a charm. If it is really an issue that you cannot live with, you may need to go this route.
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Life is what you make it.
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02-05-2008, 05:02 PM
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#3
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CrackBerry Addict
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: K1
PIN: Positive Intrinsic Negative???
Carrier: T-Mobile
Posts: 728
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I would have your BES admin run a search through the logs. We have similar issues and it is usually a case where the BES can no longer find the memo folder. Usually running outlook.exe /resetfolders while logged in as the user at the users computer will fix the issue.
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02-06-2008, 07:53 AM
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#4
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Knows Where the Search Button Is
Join Date: Jul 2007
Model: 8330
OS: 4.5.0.77
PIN: N/A
Carrier: Verizon
Posts: 39
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Thanks, I'll run that past IT.
Will
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02-06-2008, 11:16 AM
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#5
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Knows Where the Search Button Is
Join Date: Jul 2007
Model: 8330
OS: 4.5.0.77
PIN: N/A
Carrier: Verizon
Posts: 39
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BES admin wants me to wipe the handheld and re-run Enterprise Activation. I've added a couple of apps (both from patrickh - rpn and chronograph) - I assume that I'll have to re-install them afterward? Anything else I stand to lose?
Thanks,
Will
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02-06-2008, 11:37 AM
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#6
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CrackBerry Addict
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: K1
PIN: Positive Intrinsic Negative???
Carrier: T-Mobile
Posts: 728
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Wirelessly posted (BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
Not what I would recommend. However, being an "IT Guy", I don't want to second guess your "IT Guy".
If it is still not working afterwards, let us know.
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KEYone
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02-06-2008, 12:53 PM
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#7
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CrackBerry Addict
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: K1
PIN: Positive Intrinsic Negative???
Carrier: T-Mobile
Posts: 728
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OK, so I can't resist. You can resync the database without having to wipe your device or having to enterprise activate again. If you go into options/advanced options and then into enterprise activation.
hold down Alt and type cnfg
I know it puts in 9,6 this is OK. It will take you to a hidden screen.
Once there, Set wireless sync to no.
save
exit
repeat, but set to yes.
In a few minutes your device will start a resync with the BES.
If it fails on memo during then see my first post. If it doesn't, then be happy you didn't have to wipe your device.
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KEYone
Classic,Q10,Z10,9900,9670,9810,9800,9700,
8220,9000,8820,8800,7270,8700c,7290,7230,
7510,6510,5810,957,857,950
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02-06-2008, 02:08 PM
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#8
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Knows Where the Search Button Is
Join Date: Jul 2007
Model: 8330
OS: 4.5.0.77
PIN: N/A
Carrier: Verizon
Posts: 39
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Grimlin, you rock. That did the trick.
Thanks,
Will
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02-06-2008, 02:31 PM
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#9
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CrackBerry Addict
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: K1
PIN: Positive Intrinsic Negative???
Carrier: T-Mobile
Posts: 728
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Glad I could help.
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KEYone
Classic,Q10,Z10,9900,9670,9810,9800,9700,
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7510,6510,5810,957,857,950
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02-26-2008, 08:53 AM
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#10
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New Member
Join Date: Mar 2007
Model: perl
Carrier: ATT
Posts: 6
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Grimlin,
I am having the same issue where notes and contacts are not synching. However mail and calendar are working just fine. I have an 8100 PERL. I tried your steps mention in an earlier post about going to options/advance/EA and typing cnfg while holding down the ALT key. However I dont get to any hidden screen. Is there some other key squence for a 8100 PERL?
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02-28-2008, 01:29 PM
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#11
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New Member
Join Date: Oct 2007
Location: Viera, FL
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 5
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Gremlin, I love you! I have had to go the EA route before and I hate having to reload all my info!
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02-28-2008, 07:51 PM
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#12
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CrackBerry Addict
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: K1
PIN: Positive Intrinsic Negative???
Carrier: T-Mobile
Posts: 728
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Quote:
Originally Posted by marcs
Is there some other key squence for a 8100 PERL?
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You have to use the double-tap method. It becomes
788445 on a suretype keyboard.
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KEYone
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Last edited by Grimlin; 02-28-2008 at 08:06 PM..
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02-28-2008, 08:05 PM
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#13
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CrackBerry Addict
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: K1
PIN: Positive Intrinsic Negative???
Carrier: T-Mobile
Posts: 728
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Quote:
Originally Posted by kchp
Gremlin, I love you! I have had to go the EA route before and I hate having to reload all my info!
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Make me feel the love... Edit your post and spell my name correctly
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KEYone
Classic,Q10,Z10,9900,9670,9810,9800,9700,
8220,9000,8820,8800,7270,8700c,7290,7230,
7510,6510,5810,957,857,950
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12-15-2008, 02:21 PM
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#14
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New Member
Join Date: Dec 2008
Model: 8330
PIN: N/A
Carrier: blackberry
Posts: 1
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I sometimes get a messge while taking notes on my BB that the field is full and I can't write enything else but the outlook memo pad on the comuter doesn't seam to have any limits. This is not consistent (sometimes it will do it with very little text and sometimes need to have alot)
Also if I copy a document with a significant amount of text (say 2 or 3 pages when printing) in the memo pad, it only copies a portion of that text to the BB when I sync.
This is bugging me because I keep a diary of numerous projects and I switched from palm to a BB and the palm was much better for this since it was all a windows based application.
If I can't fix this I am concidering getting eOffice for my BB but I would rather keep using memo pad if I would be able to figure this out.
Anyone ever had this problem?
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