[MooseBerry]

Twice in the last four while using the desktop manager to install software on my Verizon 8130 with the Alltel OS, my BB has gotten stuck with the hour glass spinning and then it shuts off, comes back on and repeats over and over. I can't restore it as it never connects to dm and nothing fixes it, battery pulls, nothing.

I called Verizon and the tech said this is a known issue and the only thing to do is swap it out for a new one. This really sux, I think I'm going back to my at&t 8310. I had no problems with my Curve and the GPS wasn't crippled!

Has this happened to anybody else?

[jeremyckitching]

Wirelessly posted (BlackBerry 8100: BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Have you tried the steps listed in the link below?

http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_w ipe

[The SPCS Guy]

Please do not wipe yet...I've sent you a link to check out another place.

[JSanders]

Originally Posted by The SPCS Guy

Please do not wipe yet...I've sent you a link to check out another place.

Do you mind sharing the link with the rest of us?

There is no need to keep secrets, we can all learn from one another, and us from you.

Please post your solutions in the forum.

[zerog46]

Just a guess but I'll bet it's the one from CrackBery.

[Sith_Apprentice]

and as long as you have a backup, you are fine with a wipe. You said you cannot restore, so i would assume it errored AFTER the backup. correct?

[buzzmaker]

Thats interesting, Sorry your having so much trouble.

[scottjb]

Originally Posted by MooseBerry

Twice in the last four while using the desktop manager to install software on my Verizon 8130 with the Alltel OS, my BB has gotten stuck with the hour glass spinning and then it shuts off, comes back on and repeats over and over. I can't restore it as it never connects to dm and nothing fixes it, battery pulls, nothing.

I called Verizon and the tech said this is a known issue and the only thing to do is swap it out for a new one. This really sux, I think I'm going back to my at&t 8310. I had no problems with my Curve and the GPS wasn't crippled!

Has this happened to anybody else?

I use DM all the time with Alltel's .81 on my 8130. What exactly is the "known issue" the VZW rep referred to?

[MooseBerry]

Originally Posted by scottjb

I use DM all the time with Alltel's .81 on my 8130. What exactly is the "known issue" the VZW rep referred to?

The known issue is the hour glass staying on after a sync.

[zerog46]

I have had the Alltel O.S. on my VZW BB since it came out and have not had any problems.

[MooseBerry]

Originally Posted by zerog46

I have had the Alltel O.S. on my VZW BB since it came out and have not had any problems.

Have you installed software using the DM after installing the Alltel OS?

[zerog46]

Yes I have Beyond 411, Jive Talk, Soft Reset and Book Worm. Using DM 4.3.

[MooseBerry]

Hmm, then I don't know what's going on. I'm trying to reinstall the OS for the second time. If this doesn't work, I guess I'll bring it back and hope the third time's the charm.

The really frustrating part is getting all the software keys changed!

[Redflea]

I've never seen this...been running Alltel since the morning it was released, have in stalled and unistalled apps multiple times...I would say that this is not a "known issue" given what we've seen here and in Howard Forums Verizon PDA section...

[zerog46]

Have you tried wiping the device, total wipe and reinstall.

[MooseBerry]

Maybe it's a known issue to the techs...

I was able to reinstall the OS and now I'm restoring it, I'm quit happy. Now it's only an inconvience as appposed to a major pita.

I'll see how it goes.

[zerog46]

I would try one app at a time and see if you can narrow it down.