[juwaack68]

Well, I did find a KB article that Groupwise has issues if you remove/readd too quickly, but not sure if Exchange has the same issue (but like I said, I do this all the time).

Try this: Remove from BES, wipe device, wait 10 minutes, add to BES, reactivate device.

If it still doesn't work, then someone else will have to chime in....

[stevehord]

I removed account, waited 10 minutes. While I waited, I wiped handheld.

I cleared all memory. I recreated account, and waited 10 more minutes.

I activated blackberry. I got all my sent mail and all my current mail, and one message from the 20th of October.

That is all. Why the one message popped up, I have no idea?

Thanks for your help. At this point, I am ready to give up. I figure in a month I will never know the difference.

[juwaack68]

I wonder.....after you wiped the device, did you reset the time to the current date/time?

Maybe that has something to do with it.... I always make sure the date/time/timezone is correct before I activate.

[stevehord]

Originally Posted by juwaack68

I wonder.....after you wiped the device, did you reset the time to the current date/time?

Maybe that has something to do with it.... I always make sure the date/time/timezone is correct before I activate.

It gets the date and time from Verizon. All I had to do was set up time zone

[juwaack68]

Then I'm stumped

[stevehord]

Originally Posted by juwaack68

Then I'm stumped

Thanks for help. Nothing like troubleshooting on a Friday afternoon.

[juwaack68]

Ok, thought of something else. When you removed yourself from the BES, did you click Yes to remove the BB info from your mailbox?

[stevehord]

Originally Posted by juwaack68

Ok, thought of something else. When you removed yourself from the BES, did you click Yes to remove the BB info from your mailbox?

Both. Since I did it 3 times, I tried with yes and no.

[juwaack68]

This is really gonna bug me.......