Just chalk it up to good luck for you, bad luck for them. As with all things in technology, glitches happen.
I used to buy twenty quid prepaid phone cards when I was stationed in London England while in the Marine Corps to call home (California) on during the 1980's and on one occasion, I remember not having the 'little bars' on the phone screen go down. They showed how much time was remaining on a phone card. The cards on average would usually last 15-20 minutes IIRC but on this one occasion, I talked for over two hours AND STILL, had my FULL limit remaining. There were a lot of people waiting for the phone (I was in the Bond Street Tube Station) but I just told them to F off if they gave me any lip AND to use another phone.
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