Quote:
Originally Posted by pengrus
I posted a message on telenav support forum today, and the staff who replied totally ignored what I said about "request for refund", and acted as if nothing happened, still asked me to call in to solve the problem.
I am done with this company. Called my Amex card support, and disputed the charge in less than 10 seconds.
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I see Gina and Steve doing this constantly. They will completely ignore the users post and regurgitate some form crap they've got saved in a word document.
Also, I don't really trust support from a forum they can't even keep spam off of.