[BigDaddysBB]

I'm glad to have found this forum and hope to learn a lot an hopefully contribute in the future.

I recently purchased an unlocked 8700c on Ebay and it came with no software. I think the edge version on the phone is 4.1.0.194. I see that on the "About" screen.

I downloaded and installed the 4.1 version of the Desktop Manager from the Balckberry website. Connected my powered on BB top my desktop via a USB cable and it connects, disconnects and reconnects about 6 or 7 times but never shows as being connected on the Desktop Manager dialog. As well I get the twirling hour glass with a white screen.

Do I need to load some other software? I did not load any device managment software.

[Ekrimmer]

You want to download the Blackberry handheld software as well. Install that and voila - windows will see your BB better and you'll be able to load/backup/restore etc from the Desktop manager.

[go Yankees]

also, after you install the OS, that hourglass is there for a little while...I had to be pretty patient with it

[John Clark]

Also, I recommend using the latest version of the Desktop Manager which is 4.2 SP1 on the blackberry website. You can get it here:

BlackBerry - BlackBerry - Sys Req V4-2 Pack 1

[BigDaddysBB]

Thanks a lot, what is voila and where do I get it?

[John Clark]

voila: pronounced vwa-la!....Meaning Ta-da! Not a program, but a good feeling!

[BigDaddysBB]

Duh excuse my stupidity.

[John Clark]

And don't be offended that I got a chuckle out of it!

Welcome to the forums!

[BigDaddysBB]

Not at all, I did as well.

[takeshi]

Originally Posted by Ekrimmer

You want to download the Blackberry handheld software as well. Install that and voila - windows will see your BB better and you'll be able to load/backup/restore etc from the Desktop manager.

Huh? You don't need the handheld software to connect the BB to DM. You do need it if you want to use App Loader or to upgrade the BB's OS.

I'd suggest going into Connections and hitting the Detect button with the BB connected to the USB cable. The PIN should appear when it detects your BB.

[icoultha]

[QUOTE=John Clark]Also, I recommend using the latest version of the Desktop Manager which is 4.2 SP1 on the blackberry website. You can get it here:

Any ideas on v4.2 firmware for the 8700C?. Media manager says it wants is on the device but it's not on the Cingular web site.