That happened to my 7520 in Dec. Luckily, I'm a business account, so I got to talk to someone. But they determined that the radio was broken. They wanted $35 to replace a BB that was still under warranty so I switched to t-mobile.
When the master reset didn't work, they had me wipe and reload OS. You can try that, but I wasn't able to get the OS back on because it wants to turn the radio on during load and it fails, so mine was toasted. I had to use an old 7510 until my 8700 came. Good luck
__________________
~Di~
Windows 2003
Exchange 2003
BES 4.1
|