My frustration has put me on the verge of leaving my 8700c for a Blackjack or another phone that has IM capabilities that work. I've done just about everything I can think of, scoured the forums, called Cingular support, downgraded, reloaded the OS, I'm all out of ideas now. Here are some details:
Phone 8700c - v4.1.0377 (Platform 2.0.0.152)
IM Clients tried - Ramble & JiveTalk (both failed - not a knock on JiveTalk - support worked w/ me for a long time)
TCP
APN: wap.cingular
Username for APN:
Password: CINGULAR1
Service Books:
Email address SB [CMIME]
Provisioning[Provisioning]
IPPP for BIBS[IPPP]
Blackberry Internet Browsing Service
Cingular Browser [Browser Config]
Cingular WAP Secure Transport [WAP]
WAP Push Config [WAPPushConfig]
IPPP for 5 Click [IPPP]
Browser Config for 5 Click [BrowseConfig]
BBFS1 [KEYNEGO]
BBFS1 [BBIMCONFIG]
BBFS1 [BBIM]
Data Plan (As it appears on Cingular billing website): KIL STK UNL BB ADD V $29.99
I get the "Could not open tunnel - max timeout" for each client. I've tried no APN settings, pulling the battery, etc.
What are my other options? I'm pulling what little hair i have left out over this. If there's other info I need to provide please let me know.
Thanks in advance.