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Originally Posted by tsac
If reading the forum and still seeing problems with full charging not being able to be acheived has not prompted your company to look into this problem honestly what will? Simply stating you dont see any problems wont cut it. How about some info on what may be causing the problem.
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Pizzicar was speaking about the fact that his RIM extended battery would not charge properly. We cannot begin to speculate on problems RIM is having with either their phone or battery. We simply tested our battery and didn't have the same problem.
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It does not make me want to upgrade when it will only charge to 80 or 90 %.
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I haven't seen anyone talk about our battery only charging to 80 or 90%. I did see a post from martin_j001 that stated he used his phone all day and still had 85% after charging to 100%.
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Is it all vendors batteries or limited to only some?
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I can't speculate on other vendors batteries because I don't know of anyone else producing this besides RIM.
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Facts and suggestions would be nice.
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The fact is that we're not seeing the same problems with our battery. If you're having a problem with your OEM extended battery I would suggest contacting RIM. If you have a problem with our battery please contact us.
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Marketing political correctness not needed. You have a good rep with the BB folks, dont blow it.
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I'm really not sure where this came from...we've been nothing but honest and upfront about our battery and have even been backed up by the customers on this forum. If you're upset about the fact that we don't fix phone problems I apologize. We manufacture accessories that work with phones, not the phones themselves.