URL access with WAP browser --- but not with HTML browser?
This question relates to a new 7290 blackberry with software v3.8.0.139 (platform 1.8.0.99)
There are two browser icons on this BlackBerry --- the WAP browser and the HTML browser.
I have a specific site that I need to get to --- then login --- and get to my email that is stored on that server. It is an internal email system --- and I can not just have the email “forwarded” to a second ISP that I have.
Any mail I read or send also has to be “initiated and stored” on that server.
When I use the HTML browser --- I can get to first level at the site --- and it then displays two blank fields; one for my “userid” and one for my “password.” I enter that data --- but when it tries to connect through further --- I get the following message on my blackberry:
“Unable to connect using the current security settings. Please contact your service provider.”
When I use the WAP browser --- I am able to connect through to both levels on the site. Once I reach the first level at the site with the WAP browser I have to select “edit” the userid --- a new window opens up --- I enter my userid --- then I “accept” --- then a similar process is repeated for the password --- followed by “submit.” When I do this I am able to get through --- to read and respond to my email – on that host server.
Why can I do it on the WAP browser --- but not on the HTML browser?
The HTML browser works fine on other sites that I have tried.
It would appear that the security issue is possibly on the blackberry --- and not on the host server at the desired URL.
I have tried selecting each of the different browser emulation possibilities from the “options” within the HTML browser --- but no difference in results.
I referenced the built in “help” on the BlackBerry --- “browser” and “about TLS” --- and wonder if that might be a contributing factor. When I go to “Options” from the main icon screen --- I do not currently have a “TLS” element to bring up and possibly change.
Do you have any suggestions or ideas --- relative to resolving this situation?
I'll assume you have Desktop Manager and the Firmware installed on the PC... I'm working off memory here, so there may be some things missing :( but it should get you started:
1) Open Desktop Manager (& connect the BB)
2) Double-click Application Loader
3) Place a checkmark beside TLS
4) click next
Now once you got TLS installed you'll have to go to options --> TLS and configure the options.
