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Old 11-15-2011, 02:50 PM   #1
Nico57
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Default Identify people using a specific app on BES 4.x

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Hi all.

Is there any easy way to list users of a specific BB application on BES 4.x ?
Gmail app is on the deprecation train, and I'd like to warn users about this.

Of course I can display user properties and detail installed applications or modules for each user, one by one, in BlackBerry Manager.
But I'm looking for some... quicker way to do it.
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Old 11-15-2011, 03:15 PM   #2
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Default Re: Identify people using a specific app on BES 4.x

just send the warning to all users and say ignore if they dont use it
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Old 11-15-2011, 04:00 PM   #3
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Default Re: Identify people using a specific app on BES 4.x

Yeah, sure.
And handle the dozen of replies along the lines of "what are you talking about, should I feel concerned ?", people coming to my office to talk about the "Gmail issue", or dropping their phone at IT to have it updated, and others joking about this newly announced switch from Lotus Notes to Gmail.

Users... *sigh*
Avoid interaction, unless necessary.
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Old 11-16-2011, 03:43 AM   #4
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Default Re: Identify people using a specific app on BES 4.x

I think you will have to construct your own DB query for that, for example

Code:
SELECT UserConfigID, ModuleName
FROM SyncDeviceMgmt
WHERE (ModuleName = 'GoogleMail')
Then, you have to match the UserConfigID to the UserConfig table.
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Old 11-16-2011, 07:15 AM   #5
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Default Re: Identify people using a specific app on BES 4.x

You could run something like this but I'm not sure how it is going to help you on this occasion as I believe the gmail app is a preinstalled addon module:

select u.DisplayName, s.ModuleName, s.ModuleVersion
from SyncDeviceMgmt s, userconfig u
Where s.userconfigid = u.id and u.id = s.userconfigid
and ModuleName = 'net_rim_bb_gmail'
ORDER by DisplayName
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Old 11-16-2011, 09:35 AM   #6
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Default Re: Identify people using a specific app on BES 4.x

Quote:
I believe the gmail app is a preinstalled addon module
No it is not. You might confuse that with Google Talk.

The Google Mail App has to be downloaded, it is not preinstalled. I have it installed and the module name is

GoogleMail
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Old 11-16-2011, 09:43 AM   #7
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Default Re: Identify people using a specific app on BES 4.x

I activated an gmail account on my OS 7 device and did not have to download anything.

I can add stars, mark as spam etc on it.
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Old 11-16-2011, 09:44 AM   #8
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Default Re: Identify people using a specific app on BES 4.x

Quote:
Originally Posted by freakinvibe View Post
No it is not. You might confuse that with Google Talk.

The Google Mail App has to be downloaded, it is not preinstalled. I have it installed and the module name is

GoogleMail
There you go then:

select u.DisplayName, s.ModuleName, s.ModuleVersion
from SyncDeviceMgmt s, userconfig u
Where s.userconfigid = u.id and u.id = s.userconfigid
and ModuleName = 'GoogleMail'
ORDER by DisplayName
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Old 11-16-2011, 09:46 AM   #9
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Default Re: Identify people using a specific app on BES 4.x

Quote:
Originally Posted by knottyrope View Post
I activated an gmail account on my OS 7 device and did not have to download anything.

I can add stars, mark as spam etc on it.

Agreed.
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Old 11-16-2011, 10:35 AM   #10
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Default Re: Identify people using a specific app on BES 4.x

Quote:
Originally Posted by knottyrope View Post
I activated an gmail account on my OS 7 device and did not have to download anything.

I can add stars, mark as spam etc on it.
But you are using the standard BB mail application for that which can receive mails via an "Google enhanced" IMAP. What the original poster is talking about is the Google Mail App:

Gmail for mobile
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Old 11-16-2011, 03:36 PM   #11
Nico57
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Default Re: Identify people using a specific app on BES 4.x

Thanks a lot, freakinvibe and MisterGriffiths, for the carefully crafted SQL query !
Worked like a charm !

Yes, I know recent OS versions handle Gmail natively just as well as the Gmail app.
Indeed, it seems odd that Google is pushing their "mobile web app" (aka "use your browser") as a replacement, instead of using the standard mail app.

People do use the Gmail app anyway, and might not even know they can do without.
I also believe native Gmail support is not so good, or nonexistent, on OS 4.x (still have 60-80 such devices running).
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Old 11-17-2011, 04:08 AM   #12
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Default Re: Identify people using a specific app on BES 4.x

Quote:
Indeed, it seems odd that Google is pushing their "mobile web app" (aka "use your browser") as a replacement, instead of using the standard mail app.
A reason might be that Google can display ads if you use the web version. This would not be possible in the native mail.
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