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Old 05-22-2011, 10:40 PM   #1
lesanne
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Default bbm

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HI. im trying to activate my bbm and requested it through my provider. i was instructed to register online wherein its asking me for emei and pin. when i entered the emei and pin, i got a message that it is already registered. the problem is i bought this bb curve 8900 second hand. is there a way for me to still use the service since i dont know the previous owner of this?
i'll appreciate ur help. thanks.
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Old 05-22-2011, 11:04 PM   #2
joginder
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Default Re: bbm

I think you should call the provider and let them know that you bought the BB from local person and they will connect you to RIM tech support and they might be able to release and reassign the PIN here otherwise. I think its possible,
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Old 05-23-2011, 03:38 AM   #3
deril
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Default Re: bbm

Requirements for BBM

* A BlackBerry smartphone with 64MB of memory (Java compatible).
* 2.4MB of available smartphone memory.
* BlackBerry Device Software v4.5 or later.

All newer BlackBerry smartphones come with BBM pre-installed, and you can find it by:

1. Going to the Home Screen.
2. Click the Instant Messaging folder.
NOTE: If you can't find it, you may be viewing your default Home Screen with only six icons. If so, click the Menu key to display all your smartphone applications.
3. Click on the BlackBerry Messenger icon.

If you don't already have BBM on your smartphone, you can use your BlackBerry web browser to go to blackberry.com/blackberrymessenger and download it.

* A data service plan from your wireless service provider (internet plan) so you can send/receive PIN messages.
* Your PIN code.

To find your PIN code:

1. Go to Options, then
2. Status and finally
3. PIN.

Activating BlackBerry Messenger

After you've successfully installed the BBM software on you BlackBerry, you're ready to log on. The very first time, you'll need to pick a display name to identify yourself while instant messaging. You'll also need to create a password.

Once you've created a username and password, you'll be logged into BBM whenever your phone is connected to your wireless network. Once you've built your contact list, you can send and receive messages.
Troubleshooting

If you can seem to activate BBM, try some of the following solutions:

* Make sure your internet connection is turned on and that you're connected to a network.
* Turn off the BlackBerry, remove the battery for 30 seconds to reset, reinstall battery and reboot your device.
* Some wireless providers have not set up some of the features of BlackBerry Messenger, which could prevent you from using those features or options.
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Old 05-23-2011, 05:40 AM   #4
ifonline
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Default Re: bbm

deril, what you posted doesn't help. The issue here is that the OP's device is already registered to the BlackBerry network by the original owner. The OP will need to have the original owner release the device from the network, or barring that, see if RIM (via the carrier) will help out.
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Old 05-23-2011, 07:12 AM   #5
rambo47
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Default Re: bbm

Getting the previous owner to have the BlackBerry released from the prior account is the only way.
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