Quote:
Originally Posted by javisrt
so here is the thing i have own bb's for a while know and currently i have a 9000bold that has been with me for like 8 months now and it died the other day when it turns on a lisp off all app appears but i cant do nothing not even see my contacts thats is the most important jeje,also when this happens it turns off and just the red light keeps blinking so now im trying to connect it to the computer and it does not give me any time it just turns on and after couple of minutes it turns off and red light starts blinking again what can i do how can i resolve this and if i do a backup and restore will it save my contacts to right?
thank you in advanced
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you have to reload software
I hope you have back up
Resolution
The following steps outline how to run the application loader tool when the BlackBerry smartphone is not recognized by BlackBerry Desktop Manager version 4.2 and 4.3:
Install the latest BlackBerry Desktop Software Device Software.
Disconnect the BlackBerry smartphone from the computer.
Remove the battery from the BlackBerry smartphone.
Reconnect the BlackBerry smartphone to the computer.
In BlackBerry Desktop Manager, click Application Loader.
In the Application Loader Wizard window, click Next.
In the Device Application Selection window, click Next.
Click Finish.
At the step Wait for device initialization, insert the battery into the BlackBerry smartphone.
The following steps outline how to run the application loader tool when the BlackBerry smartphone is not recognized by BlackBerry Desktop Manager version 4.5 to 5.0:
Install the latest BlackBerry Desktop Software and BlackBerry Device Software.
Disconnect the BlackBerry smartphone from the computer.
Remove the battery from the BlackBerry smartphone.
Reconnect the BlackBerry smartphone to the computer.
In BlackBerry Desktop Manager, click Application Loader.
Click on Start under Update Software.
In the Available Updates window, click Next.
Click Finish.
At the step Wait for device initialization, insert the battery into the BlackBerry smartphone.
(copied from
BlackBerry Technical Solution Center KB05342)