[crystalortiz]

I have a blackberry pearl 8100 and all it says is 561 and a picture above that.
It won't let me do anything.
Help please.

[wabbit]

it seems like the os is damage on the bb, have you tried to reload the os?

[NJBlackBerry]

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

[crystalortiz]

Originally Posted by wabbit

it seems like the os is damage on the bb, have you tried to reload the os?

I have no idea how to go about doing that.

[NJBlackBerry]

Originally Posted by NJBlackBerry

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Follow the instructions here TO THE LETTER and you can wipe our and reload the OS.

[aiharkness]

Wirelessly posted (8820)

See the article at the link NJBlackBerry posted above. Also browse the the rest of the faq and get your bearings.

You'll need JL_CMDER, the blackberry desktop software, and the blackberry handheld software (the OS).

Follow the instructions you'll find when you download the software and install whatever you don't already have. Be sure to install the handheld software; don't just download the installer and stop there.

Then, wipe the blackberry using JL_CMDER then use the desktop software to reinstall the OS.

[interstudy]

have you tried connecting it to your computer, and then going to your BB desktop manager?

as long as it recognizes your bb, it should let you go though and sync it

[interstudy]

sorry to follow up but have you tried a battery pull? I know it sounds simple and some of the more experienced people many criticize me for saying it but I have seen alot of posts where people never tried it