Quote:
Originally Posted by MyPearl
@captthomason: you accurately describe the issue. The problem is that i have been using the same cell # for many many years and i gave to companies, contractors, friends, etc.. so it will take a wile to migrate people to the new GV#. In the mean time, my voicemail is not working properly because of the loop effect you described above. It make a call ring twice if unanswered and people give up after 4 or 5 rings... So i am going to download YouMail again so i can use it for regular Cell phone VM.
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I too had this issue until I understood the settings. You can accomplish the non loop and have it directed directly your GV#/voicemail. Here is how I set mine up: (note-I only have my cell phone associated with GV as I'm trying to use it as a third party voicemail like YouMail).
On your phone, make sure you have it set to forward all unanswered calls to your GV#.
In Google Voice - online, go to settings=>phone tab. Make sure your current Cell phone # is there BUT not checked. This is where the Loop back to the phone occurs, ie: unanswered call goes to gv# and back to your phone if the box is checked.
Then if you want an unanswered call to go straight to GV voicemail, under the General tab, check the box next to Enable Do Not Disturb. Now when your call is forwarded to GV, it goes straight to vm without it ringing on the GV# as well. If you are using GV to call other numbers this option will not work as it disables forwarding to all numbers.
I know the first step is somewhat redundant, but better to be safe than sorry. Hope this helps.