[perpetualjon]

I have a fresh install of Windows XP. I installed Desktop Manager 4.7 and attempted to connect my Curve (4.5.0.110) for the first time since wiping my PC. I get what seems to be a good connection but no response from the desktop manager software. The screen goes gray and stays that way... The funny thing is that, through the grayed-out display, it says that it's actually connected to the device, and if I check the properties of the Blackberry Device Manager, it indicates that it has a good connection. Here's what it looks like...



Any thoughts?

[SteveO86]

Try a repair.

May also want to try 4.5 or 4.6 of the desktop manager.

Disable an Antivirus software during the installation as well.

[perpetualjon]

Actually, I haven't installed any AV yet but I'll try and install an older DM and see if that works. thx!

[perpetualjon]

Well, you were right, SteveO86! I removed DM 4.7 and installed 4.6 and it works like a charm! Thanks so much for your help.