[winger13]

Anyone experience this before or know what causes this? Only reason dw knew I called was the mixed call reminder. When she did a battery pull, all seems to work again. She only has google maps and google mobile apps installed.

[SteveO86]

Are you using a custom ringtone if so where is it stored on the device or on a media card.

Or are you using one of the default ring tones?

I assume the "phone" option in the profiles is set correctly?

May want to update to latest OS.

[winger13]

Got latest 0S, using standard/default ring tone (pretty much stock unit), units in stock "Normal" setting. Again, ringer worked again right after battery pull. What kills me is unit working like a charm (only 2 weeks new) until now. And this morn we really need the ringer to work and it failed miserably.

Originally Posted by SteveO86

Are you using a custom ringtone if so where is it stored on the device or on a media card.

Or are you using one of the default ring tones?

I assume the "phone" option in the profiles is set correctly?

May want to update to latest OS.

[SteveO86]

Since you've only had it for 2 weeks you may just want to swap it out for a new phone completely.

[winger13]

But, we cannot duplicate the problem, that is the frusturating thing. Will the retail store take back the phone and exchange based on my word? I have only brought phones back for repair AFTER 30 days and they send me to repair centers to do exchanges or repairs.

Originally Posted by SteveO86

Since you've only had it for 2 weeks you may just want to swap it out for a new phone completely.

[Trimix]

If the battery pull fixed the problem I wouldn't worry too much about it unless the problem becomes more regular. Could have just been a BB glitch -- no rhyme or reason behind it.

[winger13]

Originally Posted by Trimix

If the battery pull fixed the problem I wouldn't worry too much about it unless the problem becomes more regular. Could have just been a BB glitch -- no rhyme or reason behind it.

actually used the ctrl-alt-del method (and did not even drop the bb) instead of the battery pull...

This sort of things just bugs me...like yesterday, I called dw several times during the day and it took her extra time to pickup - each time I wondered "oh is it happening, again???"

[Trimix]

Originally Posted by winger13

actually used the ctrl-alt-del method (and did not even drop the bb) instead of the battery pull...

This sort of things just bugs me...like yesterday, I called dw several times during the day and it took her extra time to pickup - each time I wondered "oh is it happening, again???"

Oh yeah I love the keyboard shortcut so much better than the physical battery pull. I have a case on my BB so it would be an extra pain to take apart the case, just to get to the battery.

dw?