[OzzieDog]

Does anyone with an 8310 have problems with dust under display?
The dust problem is what kept me from getting the 8300. I have seen two of the newest 8300's with dust problems.

[liquidsense]

I've had my Curve for 5 days and have heavy dust migrating from the right edge leftward. And I also agree that it is coming from the gap between the clear plastic and the housing (on the face). New one coming in the mail as we speak. It is nice that you can get a new item as easy as you can, but there are issues with that; in particular, I like putting on protective skins straight out of the box to reduce dust and oil. But once you put those on, you may get dust infiltration!! Then you lose a perfectly good skin... another $7.00 gone.

[cmguerra77]

I'm having dust problems too. It's not as bad as what I've read, but I'm afraid it might get worse. Has anyone had any screen damage because of it? I'm thinking about taking it apart and cleaning the screen but I'm nervous about breaking it. How many people have been sucessful in taking it apart?

[simulator]

If AT&T is replacing dusty Curves under warranty, why would anyone bother cleaning them if they don't have to?

[gdpmumin]

Hoping to avoid dust, I just cut down an old (unused) screen protector from my WM device days. That eliminates the possibility of dust getting under the screen through the crevices around the screen. Now the only possible entry point is around the trackball.

Nothing I can do about that. Keeping my fingers crossed.

[rtermeer70]

Just made the call to AT&T for a replacement Curve because of the dust under the screen. I received my phone on 10/04 and have dust under the screen on 10/11. I hope this doesn't happen with the replacement curve they send me. Is there anything that can be done to prevent this from happening again??

[mrking]

I check mine and it is made in Canada. Interesting.

To date I have no dust but it is only a week old. :D

I'll post if anything changes.

[rtermeer70]

Just checked my Curve and it was made in Mexico. I don't know if that means anything or not. I'm just praying the replacement Curve that is on the way doesn't get this dust under the screen. Does anyone think this case will help deter the dust from getting under the screen?
SUPER SLIM RUBBERIZED HARD CASE-BLACKBERRY CURVE - CSR2YBB8300-BK

[fishead00]

I have gone through literally at least 8 curves for the dust issue no joke...I have finally realized htat all you have to do is pop out the screen using a little force and then buy replacement screens for $4 online and take those and cleen dust and then put the screen back in...it has really made ,life alot simpler now. I RECCOMMEND FOR EVERYONE

[duckworth]

Originally Posted by fishead00

I have gone through literally at least 8 curves for the dust issue no joke...I have finally realized htat all you have to do is pop out the screen using a little force and then buy replacement screens for $4 online and take those and cleen dust and then put the screen back in...it has really made ,life alot simpler now. I RECCOMMEND FOR EVERYONE

This is what I have been doing lately also. Since the screen-to-face seal seems to be the source of the dust I am thinking of sacrificing a faceplate and just crazy gluing the screen completely to the faceplate to try and seal it permanently.

[trustnoone]

Oh my God. That is really bad. And I thought two small specks of dust on my 8310 was bad.

Originally Posted by duckworth

Here is a picture of how bad must dust is now. I think I am at the point that I will have to take it apart and clean it out, as my case opening tools just arrived. I can't see going through the trouble of exchanging it at this point, as I have a feeling that will be a major headache.

[birdiebo]

I have had the 8100 for a year and the 8830 for three months. So far, no dust, or any other quality or performance issues. Does anyone know if the 8300 series is produced in the same facility? Or, is anyone aware of any manufacturing differences between the original 8300 and the 8310/8320? I'd love to try the 8320, but these quality issues are scaring me away.

[archer6]

After using both the 8800 series and the 8300 series, I was simply sitting on the fence trying to decide which way to go as I had (build quality) problems with both. I could attribute the issues to the fact that I got both on the day they were released, thus they are very early production models.

Cut to the chase, I caved in and just yesterday bought another 8300. While I'm terribly concerned about dust, I find the keyboard, overall size and shape of the Curve very compelling. If only the 8800 series had a better keyboard I would not hesitate as a camera is useless to me. However I've tried over and over to become accustomed to the keyboard on my 8800 and I simply handle too much email to not have a comfortable keyboard with which I can maintain my speed and accuracy. The Curve makes it possible, the 8800 well....it's probably just me

As they say, you cannot have everything and as I know from buying lots of phones, there is no perfect solution.

So I sit here with crossed fingers that the new 8300 I hold in my hand, does not accumulate a display full of dust. And yet the odds seem daunting. Oh well, time will tell. I do have a friend that has been using her 8300 for quite some time without dust, so it is possible if not probable.

[birdiebo]

Archer6: Try hitting the upper portion of the keys when you are typing. I have found that this makes the 8830 keypad much more ergonomic and results in a lot fewer "mis-hits" and typing errors.

[greggebhardt]

Originally Posted by simulator

If AT&T is replacing dusty Curves under warranty, why would anyone bother cleaning them if they don't have to?

Because after a while they will NOT replace it. I had a friend who took her to the ATT Corp store and they di not replace it as it did not affect the funtion of the phone.

[archer6]

Originally Posted by birdiebo

Archer6: Try hitting the upper portion of the keys when you are typing. I have found that this makes the 8830 keypad much more ergonomic and results in a lot fewer "mis-hits" and typing errors.

Thanks for the suggestion, I'm willing to try anything.....

[wissawac]

Same problem, lot of dust.
I return to fix it but after 1 month. It comes again.
Hate it!

[ScottMB4]

Whoa... talk about bumping an ancient thread!

[IBGPN]

I dropped mine and now it is dusty, wonder if AT&T would replace it? It is under 2 weeks old, but I did drop it.

[gfrancis306]

Originally Posted by IBGPN

I dropped mine and now it is dusty, wonder if AT&T would replace it? It is under 2 weeks old, but I did drop it.

go back to where you bought it, tell them you're having a bunch of problems and it randomly shuts off. you've talked to customer service, you've researched it on the internet, and found nothing.

they should exchange it for a brand new curve (if it's within 30 days of your purchase)