BlackBerry Forums Support Community

Showing results 1 to 21 of 21
Search took 0.02 seconds. Search: Posts Made By: storm

Forum: BES Admin Corner

10-16-2007, 11:24 AM

Replies: 7

BES & Reporting

Views: 2,597

Posted By storm

In BES tasks under Device Management, you can...

In BES tasks under Device Management, you can "Export Asset Summary Data" which will provide you with the device info and the display name for users. However, it won't give you the email address. ...

Forum: BES Admin Corner

10-15-2007, 05:13 PM

Replies: 14

Anyone ever heard of Intrezzo???

Views: 1,795

Posted By storm

If you just add contacts to the address list on...

If you just add contacts to the address list on the Blackberry, they won't be updated as the items change (user changes device and PIN changes or user changes phone number due to move, change of job,...

Forum: BES Admin Corner

10-10-2007, 11:15 AM

Replies: 1

Outlook address list to BB question

Views: 608

Posted By storm

Through desktop manager, you can point the...

Through desktop manager, you can point the contacts to sync with a different folder, but that change has to be done on the user's workstation (if you have DM deployed). It's easier to copy the...

Forum: BES Admin Corner

10-09-2007, 05:43 PM

Replies: 10

Batteries - How long is their life span?

Views: 1,618

Posted By storm

It depends on the model, the usage, and the...

It depends on the model, the usage, and the settings. On the 7200 series, using data only we generally see better than 7 days. With moderate voice usage, generally closer to 4-5 days. If the...

Forum: BES Admin Corner

09-18-2007, 10:27 AM

Replies: 64

How many of you actually implement security on your corporate Blackberries?

Views: 6,968

Posted By storm

I work for a financial company. Due to the...

I work for a financial company. Due to the nature of the business, many of the external-facing employees have authorized regular access to customer personal data (brokerage account info, loan...

Forum: BES Admin Corner

09-17-2007, 02:05 PM

Replies: 6

BES V4.1 E-mail removal policy

Views: 849

Posted By storm

You can set the device to auto turn off on the...

You can set the device to auto turn off on the weekends and back on during the work week. It's set up at the device level, not from BES. Look under Settings and/or Options (depending on the model...

Forum: BES Admin Corner

09-17-2007, 01:55 PM

Replies: 7

Ways of Restricting browsing in a BES setup

Views: 5,242

Posted By storm

Yes, as long as the sw config is pulling the...

Yes, as long as the sw config is pulling the entire application from an internal server. Some apps are set up so that a small part of the application is installed on the device and, once that bit is...

Forum: BES Admin Corner

09-17-2007, 01:18 PM

Replies: 64

How many of you actually implement security on your corporate Blackberries?

Views: 6,968

Posted By storm

Local Content Encryption - additional "gotcha"

We've had content encryption enabled for a couple of years now due to an audit finding. Not being able to reset passwords was a bit of a painpoint for users at the beginning, but after a couple of...

Forum: BES Admin Corner

08-09-2007, 11:59 AM

Replies: 1

Auditing BES Server for Users w/Security PW

Views: 1,138

Posted By storm

Run a query against your database. If you're...

Run a query against your database. If you're using SQL, you can get the ITPolicyName and PasswordEnabled state from the SyncDeviceMgmtSummary table and the ITPolicyStatus from the UserConfig table.

Forum: BES Admin Corner

07-31-2007, 10:33 AM

Replies: 4

4.1.1 - disable email sent to device

Views: 782

Posted By storm

Have you tried creating a rule/filter (within...

Have you tried creating a rule/filter (within Desktop Manager, on the Blackberry itself, or on the user's account on BB Manager) that is set to not forward messages? Alternatively, you should be...

Forum: BES Admin Corner

07-26-2007, 10:04 AM

Replies: 13

Software wireless to the BlackBery

Views: 1,031

Posted By storm

I've seen the same issue (wireline delivery the...

I've seen the same issue (wireline delivery the only option) when the PkgDBCashe.xml file doesn't create when the app is indexed. without that file, the configuraiton can be built, but wireline is...

Forum: BES Admin Corner

07-26-2007, 09:56 AM

Replies: 9

BES IT Policy rollout to users

Views: 2,780

Posted By storm

We had to do the same thing quite a while back. ...

We had to do the same thing quite a while back. A communication was sent out to users because the new security features changed the 'look and feel' of the device. Our communication stated the...

Forum: BES Admin Corner

07-25-2007, 05:57 PM

Replies: 13

Content Protection discussion - Necessary?

Views: 3,386

Posted By storm

about 3 years ago, we had an audit requirement (i...

about 3 years ago, we had an audit requirement (i work in the financial industry) to enforce data encryption on all handhelds. we only support bb, so once 4.0 was released, we started enforcing...

Forum: BES Admin Corner

07-25-2007, 05:12 PM

Replies: 10

Inbox Messages Not All Prepopulating

Views: 2,735

Posted By storm

It seems to be sporadic (that's even the...

It seems to be sporadic (that's even the 'official' response we got from RIM). It should work so that the last five days or the last 150 messages prepopulate to the Blackberry on activation. Most...

Forum: BES Admin Corner

07-25-2007, 04:41 PM

Replies: 3

IT policy and auditing

Views: 1,412

Posted By storm

I am also BES admin for a financial institution...

I am also BES admin for a financial institution and have had to present proof of policy implementation to our auditors (both internal and external). Depending on the version of BES you are using,...

Forum: BES Admin Corner

06-05-2006, 05:48 PM

Replies: 5

Activation Complete never comes up

Views: 2,390

Posted By storm

We saw this same issue when we were trying to...

We saw this same issue when we were trying to activate a lot of users at the same time. Every once in a while, a single user is affected (we'll get one complaint, and not going through any larger...

Forum: BES Admin Corner

06-05-2006, 05:19 PM

Replies: 1

4.1 - BES Manager Missing User Information

Views: 1,446

Posted By storm

We've seen this for a couple of reasons: 1. ...

We've seen this for a couple of reasons:
1. handheld is running a pre-4.0 version of the handheld code
2. handheld did not complete activation

You'd have to contact each user to determine if...

Forum: BES Admin Corner

06-05-2006, 04:44 PM

Replies: 5

Reading an email on BB deletes from Outlook

Views: 1,982

Posted By storm

Make sure you don't have your Outlook view set to...

Make sure you don't have your Outlook view set to show unread messages only. Within Outlook, go to View->Arrange By->Current View->Messages. You can ensure your "Messages" view is set to show all...

Forum: General BlackBerry Discussion

06-05-2006, 04:20 PM

Replies: 2

Trackball clicking sound

Views: 1,449

Posted By storm

Depending on the model of your device, find your...

Depending on the model of your device, find your way to the Options list for the device (might be under Options, Settings -> Options, or something similar to that). Select the Screen/Keyboard...

Forum: General BlackBerry Discussion

06-05-2006, 12:31 PM

Replies: 12

How to Prevent International Data Roaming fees.

Views: 3,478

Posted By storm

Email data is pushed to the BB devices. You can...

Email data is pushed to the BB devices. You can set your email filters so that email is not delivered to your handheld. If you're running against a Blackberry server (corporate environment) v. .4.0...

Forum: Developer Forum

05-08-2006, 03:17 PM

Replies: 4

Emergency Calls Only?

Views: 10,315

Posted By storm

If the BB was attached to a BES at any point, a...

If the BB was attached to a BES at any point, a policy might be on the device that is restricting voice services. Check under Options->Security. If a policy name is listed and the carrier says your...

Showing results 1 to 21 of 21