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Search took 0.02 seconds. Search: Posts Made By: mrobinson674
Forum: Network Outages - powered by DataOutages.com 09-23-2008, 11:34 AM
Replies: 7
Views: 2,495
Posted By mrobinson674
Problem here in Cincy, OH

Seeing problems here as well. Messages are coming through in blocks on some handhelds and perfectly fine on others. From what I've noticed if I perform a reconcile now the affected devices lock up...
Forum: BES Admin Corner 01-07-2008, 01:04 PM
Replies: 5
Views: 2,413
Posted By mrobinson674
I've seen activations stall at 11% on many...

I've seen activations stall at 11% on many occasions. What I have always found to be the problem is that the end user's folders are not mapped correctly in Exchange. The best place to look at that is...
Forum: BES Admin Corner 01-23-2007, 07:03 AM
Replies: 5
Views: 3,853
Posted By mrobinson674
Not sure is its the same thing or not but....

Anytime we get bulk alerts it is usually because of a bug with BES 4.1 and possibly 4.0 where the Application event log gets full. I have spoken with RIM on multiple occasions and they always offer...
Forum: BES Admin Corner 02-13-2006, 02:36 PM
Replies: 2
Views: 1,222
Posted By mrobinson674
Thanks for testing. I figured that would be the...

Thanks for testing. I figured that would be the outcome I'm just curious now as to why there is a difference. I've checked just about everything I can think of and can't find anything that might...
Forum: BES Admin Corner 02-13-2006, 02:07 PM
Replies: 2
Views: 1,222
Posted By mrobinson674
Contact displays differently when created from the handheld

I had an end user report this today and although a seemingly minor issue I thought I'd see if anyone has noticed this. I'll explain both the functionality of a contact created in Outlook 2003 and...
Forum: General BlackBerry Discussion 11-03-2005, 11:52 AM
Replies: 275
Views: 48,419
Posted By mrobinson674
Accept button???

I've installed BB messenger on a Verizon 7250 and although everything looks normal I am having one problem. If I add a contact, that person gets a notification and they can accept it fine. I get an...
Forum: BES Admin Corner 09-09-2005, 09:44 AM
Replies: 5
Views: 3,853
Posted By mrobinson674
BES Alert Error

I just received about 200+ alerts from BES stating this:
BlackBerry Messaging Agent CVGBES01 Agent 1 (Application Event Log on CVGBES01): 09/09/2005 10:12:34 (EFFF2710) -> [Microsoft][ODBC SQL...
Forum: BES Admin Corner 09-08-2005, 09:33 AM
Replies: 2
Views: 1,288
Posted By mrobinson674
Thanks. It appears that verizon has also done...

Thanks. It appears that verizon has also done this with this particular device. Working with them now.
Forum: BES Admin Corner 09-08-2005, 09:17 AM
Replies: 2
Views: 1,288
Posted By mrobinson674
Refused by handheld......

User reported today has not received any messages on her device for almost 2 days. While waiting on her to return my call, I decided to run this problem by everyone. Bes 4.0, 4.0 handhelds, and...
Forum: BES Admin Corner 08-24-2005, 11:43 AM
Replies: 10
Views: 4,739
Posted By mrobinson674
Nevermind.....

Persistence often times does pay off. Added SQL as a datasource from windows administrative tools and I can now add the bes database in crystal.
Forum: BES Admin Corner 08-24-2005, 09:52 AM
Replies: 10
Views: 4,739
Posted By mrobinson674
Help please.....

I can't seem to figure out how to create the odbc connection to the bes database. I'm trying to use crystal reports 9 and I'm completely unfamiliar with it. Any help with this would be greatly...
Forum: BES Admin Corner 08-10-2005, 06:21 AM
Replies: 0
Views: 1,977
Posted By mrobinson674
Encryption problem??

Has anyone seen anything like this.....

I have one user that has a problem sending to one email domain from his BB. When the message arrives to the recipient it appears to be encrypted ( an...
Forum: BES Admin Corner 08-04-2005, 05:44 AM
Replies: 9
Views: 1,303
Posted By mrobinson674
How would I go about getting on the BB outage...

How would I go about getting on the BB outage email list? Thanks!
Forum: BES Admin Corner 08-03-2005, 09:42 AM
Replies: 9
Views: 1,303
Posted By mrobinson674
RIM is looking over the logs, but oddly enough...

RIM is looking over the logs, but oddly enough while on hold everything seems to be working normally now. Must've been an isolated problem in our area.
Forum: BES Admin Corner 08-03-2005, 09:35 AM
Replies: 9
Views: 1,303
Posted By mrobinson674
BES 4.0 Verizon and Cingular Cincinnati, OH

BES 4.0
Verizon and Cingular
Cincinnati, OH
Forum: BES Admin Corner 08-03-2005, 09:25 AM
Replies: 9
Views: 1,303
Posted By mrobinson674
Possible RIM Outage 8/3/05

Anyone else having delays or no message redirection today?
Forum: BES Admin Corner 08-02-2005, 01:07 PM
Replies: 7
Views: 2,377
Posted By mrobinson674
That is the way I see it, but you may want to...

That is the way I see it, but you may want to wait for a second opinion as someone else might have a different suggestion.
Forum: BES Admin Corner 08-02-2005, 12:16 PM
Replies: 4
Views: 1,592
Posted By mrobinson674
I always have people log in using the besadmin...

I always have people log in using the besadmin account. Let's them do anything they need without being a full exchange admin.
Forum: BES Admin Corner 08-02-2005, 12:13 PM
Replies: 7
Views: 2,377
Posted By mrobinson674
Somebody correct me if I'm wrong, but since your...

Somebody correct me if I'm wrong, but since your drive crashed, any reference to those apps would have been lost in desktop manager. I believe the best you will be able to do at this point is to make...
Forum: BES Admin Corner 08-02-2005, 09:59 AM
Replies: 7
Views: 2,377
Posted By mrobinson674
I'd try going into backup and restore and...

I'd try going into backup and restore and clearing the tasks and notes. After that is done you should be able to sync again and bring in those items.
Forum: BES Admin Corner 08-02-2005, 09:00 AM
Replies: 7
Views: 2,377
Posted By mrobinson674
You'll need to download the handheld OS from your...

You'll need to download the handheld OS from your wireless provider. Install onto the pc and then upgrade using application loader. Be sure to make sure all check boxes are marked when performing the...
Forum: BES Admin Corner 08-02-2005, 08:49 AM
Replies: 17
Views: 5,283
Posted By mrobinson674
Spawn....when you send a message to the handheld,...

Spawn....when you send a message to the handheld, does the user stats for this user indicate a message pending or does it "appear" to route?
Forum: BES Admin Corner 08-02-2005, 07:51 AM
Replies: 2
Views: 868
Posted By mrobinson674
You could check the email sizes he/she received...

You could check the email sizes he/she received to his/her outlook inbox as well as the sent box and get an estimation from that. Not sure you could do the same thing on the BB. I would just check...
Forum: BES Admin Corner 08-01-2005, 12:10 PM
Replies: 6
Views: 5,752
Posted By mrobinson674
I noticed you didn't mention delegating Exchange...

I noticed you didn't mention delegating Exchange View Only Aministrator rights for the besadmin account to your Exchange environment. Have you done that?
Forum: BES Admin Corner 08-01-2005, 12:06 PM
Replies: 6
Views: 5,752
Posted By mrobinson674
How exactly are you provisioning the device for...

How exactly are you provisioning the device for the user? Step through from the point you add them to your BES.
Forum: BES Admin Corner 07-27-2005, 01:30 PM
Replies: 5
Views: 1,391
Posted By mrobinson674
Great feature unless of course they have their...

Great feature unless of course they have their wireless radio off!! Grrrr, can't even begin to tell you how many times I've ran into that.
Forum: BES Admin Corner 07-27-2005, 12:56 PM
Replies: 3
Views: 855
Posted By mrobinson674
Do they have redirection disabled while in...

Do they have redirection disabled while in cradle. This is an assumption that when they "pick up their device and enter their password" that they have had it in the cradle all day.
Forum: BES Admin Corner 07-27-2005, 12:51 PM
Replies: 13
Views: 2,484
Posted By mrobinson674
Yes, the Ivision product is one we have been...

Yes, the Ivision product is one we have been looking at. Thank you.
Forum: BES Admin Corner 07-27-2005, 12:39 PM
Replies: 4
Views: 3,320
Posted By mrobinson674
You wouldn't by chance have a second, possibly a...

You wouldn't by chance have a second, possibly a test, BES up and running using the same SRP would you? I know conflicting SRP's will cause a shut down of your SRP, but it sounds like you might have...
Forum: BES Admin Corner 07-27-2005, 12:33 PM
Replies: 2
Views: 1,138
Posted By mrobinson674
There is another option on the filters that says...

There is another option on the filters that says "when none of these rules apply: Forward message to handheld". Make sure you have that enabled.
Forum: BES Admin Corner 07-27-2005, 12:30 PM
Replies: 13
Views: 2,484
Posted By mrobinson674
Jack( whom I don't know) ;) .... do you recall...

Jack( whom I don't know) ;) .... do you recall what the cost was for the iMP solution? We already have MOM 2005 so I'm assuming Imp allows the integration for MOM.

Thanks for the responses!
Forum: BES Admin Corner 07-27-2005, 12:17 PM
Replies: 13
Views: 2,484
Posted By mrobinson674
I figured cost would be through the roof, but our...

I figured cost would be through the roof, but our user base is mainly execs and they are becoming more and more dependent on the devices so I have a feeling I'll have no trouble getting approval....
Forum: BES Admin Corner 07-27-2005, 12:13 PM
Replies: 5
Views: 1,616
Posted By mrobinson674
The 3.6 to 4.0 in place upgrade worked seemlessly...

The 3.6 to 4.0 in place upgrade worked seemlessly for me. You would have to make sure you are running the latest MSDE or you could possibly get the database incompatability problem you were seeing. I...
Forum: BES Admin Corner 07-27-2005, 12:00 PM
Replies: 13
Views: 2,484
Posted By mrobinson674
BES Monitoring Solution

Good day all. Is anyone using a third party product to monitor their BES? If so I'd like to ask which products you prefer and why. We are currently looking for a monitoring solution for BES that is...
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