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Search took 0.06 seconds. Search: Posts Made By: AndyT_uk
Forum: BES Admin Corner 07-30-2008, 10:05 AM
Replies: 6
Views: 2,691
Posted By AndyT_uk
all sorted now actually. managed to change the...

all sorted now actually. managed to change the jobs to point back to the proper server name and delete a couple of troublesome jobs and the updates just gone through.

Cheers all!
Forum: BES Admin Corner 07-30-2008, 09:33 AM
Replies: 6
Views: 2,691
Posted By AndyT_uk
pretty sure its the error but fix isn't quite...

pretty sure its the error but fix isn't quite working for me yet.

I have two jobs called 'RIMPurgeHistoryBESMgmt'. I can delete the one, but when i try to delete the other i get

Msg 14274,...
Forum: BES Admin Corner 07-30-2008, 08:08 AM
Replies: 6
Views: 2,691
Posted By AndyT_uk
yup i saw that KB article earlier but i dont have...

yup i saw that KB article earlier but i dont have a .bak file in that folder already and i dont get that error in the logs at all.

This...
Forum: BES Admin Corner 07-30-2008, 06:07 AM
Replies: 6
Views: 2,691
Posted By AndyT_uk
Installing SP6 Errors

Hey,

Just trying to update one of our BES boxes to SP6 (currently v4.1.4.15) but during the DB upgrade we get the following error.

"an attempt to upgrade the database was unsucessful. An error...
Forum: BES Admin Corner 07-30-2008, 03:14 AM
Replies: 1
Views: 686
Posted By AndyT_uk
ok, ignore this one. I've just noticed the simple...

ok, ignore this one. I've just noticed the simple remove license option mentioned in the sticky... :)

thread can be deleted
Forum: BES Admin Corner 07-30-2008, 03:11 AM
Replies: 1
Views: 686
Posted By AndyT_uk
Migrate Licenses?

Hi,

Originally we had one BES with 120 licenses/users on it. This was a box for global users, but since we've put additional boxes into the US and Sydney. We've come to migrating some users away...
Forum: BES Admin Corner 04-28-2008, 07:21 AM
Replies: 10
Views: 4,131
Posted By AndyT_uk
anyone had this problem and resolved it? I've...

anyone had this problem and resolved it? I've activated a BB for my account and it doesn't sync read/unread message status at all, no matter how long its left or whether i do the reconcile now.
...
Forum: BES Admin Corner 04-02-2008, 04:30 PM
Replies: 1
Views: 1,138
Posted By AndyT_uk
Aussie DST Issues + pushing updates

Hi,

We've currently got a BES in Sydney with a dozen or so users on with a local Exchange 2003 box as well.

The DST patches have been applied to the Exchange box but the Blackberry's still...
Forum: BES Admin Corner 03-02-2008, 04:18 AM
Replies: 10
Views: 4,131
Posted By AndyT_uk
mail continues to flow normally to the BB, often...

mail continues to flow normally to the BB, often arriving just before it appears in Outlook.

I'll leave it half an hour and see if it does reconcile.

I've also got the update to v4.1 planned,...
Forum: BES Admin Corner 02-28-2008, 06:54 AM
Replies: 10
Views: 4,131
Posted By AndyT_uk
Message Status not syncing

Hi,

Got a couple of Blackberry's where it doesn't seem to be syncing the status of the emails. If a mail is read in Outlook, it'll stay as Unread on the BB until you do a manual reconcile now.
...
Forum: BES Admin Corner 02-18-2008, 07:00 AM
Replies: 10
Views: 6,029
Posted By AndyT_uk
anyone else had problems with this?

anyone else had problems with this?
Forum: BES Admin Corner 02-14-2008, 09:53 AM
Replies: 10
Views: 6,029
Posted By AndyT_uk
yup, mapi32.dll is definately the same on both. ...

yup, mapi32.dll is definately the same on both.

I'm going to try the re-install of ESM as well as a Windows Update on the BES as there's half a dozen updates just been released.

The first...
Forum: BES Admin Corner 02-14-2008, 09:19 AM
Replies: 10
Views: 6,029
Posted By AndyT_uk
So far i'm only getting bes alerts for only...

So far i'm only getting bes alerts for only certain users on this BES. I've checked their homeMTA's and they all look to be ok. Those that are producing errors are the same as those that aren't.
...
Forum: BES Admin Corner 02-14-2008, 07:11 AM
Replies: 10
Views: 6,029
Posted By AndyT_uk
Calendar Issues

Hi all,

Starting to get a few issues with meeting requests/invites not appearing on users Blackberry's.

Logs are showing the following errors.

[20000] (02/14 12:00:42.422):{0x1A90}...
Forum: BES Admin Corner 01-31-2008, 06:27 PM
Replies: 1
Views: 1,814
Posted By AndyT_uk
BB Messaging Agent emails every 10mins

<N/A> | BlackBerry Messaging Agent BESServer1 Agent 1 (Application Event Log on BESServer1) | 02/01/2008 09:01:27 (6FFFC364) -> Some worker threads have been blocked for 1 health checks

Hi all, ...
Forum: BES Admin Corner 01-15-2008, 05:47 PM
Replies: 4
Views: 5,389
Posted By AndyT_uk
ping times between bes and exc are sub 10ms. ...

ping times between bes and exc are sub 10ms.

Potentially its a VMware issue so I may try creating another VM on a different (non 64bit) box and then do a clean install.

Is there a document...
Forum: BES Admin Corner 01-15-2008, 05:25 PM
Replies: 4
Views: 5,389
Posted By AndyT_uk
MAPI Call failed....

MAPI call failed. Error 'Network problems are preventing connection to the Microsoft Exchange Server computer.', LowLevelError 1722, Component 'Microsoft Exchange Server Information Store', Context...
Forum: General 8100 Series Discussion - Pearl 01-10-2008, 05:18 AM
Replies: 2
Views: 1,056
Posted By AndyT_uk
Any way to spilt SMS + Email?

As above really, is it possible to spilt up SMS + Email messages on a pearl?

Ideally so you have 2 menu options instead of just Messages.

Cheers
Forum: BES Admin Corner 01-03-2008, 04:08 AM
Replies: 14
Views: 6,689
Posted By AndyT_uk
Just a few last questions as unfortunately i'm...

Just a few last questions as unfortunately i'm still having problems with this install.

Starting over from scratch... what needs to be backed up before hand? There are only 4 users running on...
Forum: BES Admin Corner 12-21-2007, 07:35 AM
Replies: 14
Views: 6,689
Posted By AndyT_uk
cheers for the replys guys. Were using the...

cheers for the replys guys.

Were using the free version of VMWare Server at the moment. Unfortunately we don't have a T-Support contract but I do believe that since we've recently bought a couple...
Forum: BES Admin Corner 12-17-2007, 06:09 AM
Replies: 14
Views: 6,689
Posted By AndyT_uk
bumpage. Pretty sure this is more related...

bumpage.

Pretty sure this is more related to a VMware issue and the fact that that keeps losing connectivity rather than the BES Setup.

So.. anyone had experiences with BES in a VM before?
...
Forum: BES Admin Corner 12-14-2007, 08:09 AM
Replies: 14
Views: 6,689
Posted By AndyT_uk
[40720] (12/14 23:59:40.934):{0x96C} MAPI call...

[40720] (12/14 23:59:40.934):{0x96C} MAPI call failed. Error 'Network problems are preventing connection to the Microsoft Exchange Server computer.', LowLevelError 1722, Component 'Microsoft Exchange...
Forum: BES Admin Corner 12-14-2007, 07:39 AM
Replies: 14
Views: 6,689
Posted By AndyT_uk
ping times between the bes and exch are now ~1ms....

ping times between the bes and exch are now ~1ms. We created a new admin account on the local exchange box as previously it was on the uk exchange with a ping time of 300ms which was obviously...
Forum: BES Admin Corner 12-14-2007, 07:01 AM
Replies: 14
Views: 6,689
Posted By AndyT_uk
further to this it seems as though restarting...

further to this it seems as though restarting services kicks into gear.

I'll check back later though as i'll presume thats its going to start failing again.

CHeers
Forum: BES Admin Corner 12-13-2007, 07:36 PM
Replies: 3
Views: 810
Posted By AndyT_uk
Login to BES as???

Quick question, when your using Blackberry Manager do you login to the BES as yourself or the besadmin account?

I'm just trying to troubleshoot a couple of issues on a new build, this should help...
Forum: BES Admin Corner 12-13-2007, 08:20 AM
Replies: 14
Views: 6,689
Posted By AndyT_uk
Right, i've created the new account thats now...

Right, i've created the new account thats now local to the BES & Exchange. Swapped over services to use it and rebooted.

It seemed to work initially but then i saw these in the MAGT logs and...
Forum: BES Admin Corner 12-04-2007, 08:34 AM
Replies: 3
Views: 845
Posted By AndyT_uk
reported by the user unfortunately. I'm guessing...

reported by the user unfortunately. I'm guessing he's actually deleting the mails on the BB.
Forum: BES Admin Corner 12-04-2007, 05:03 AM
Replies: 3
Views: 845
Posted By AndyT_uk
Mails disappear from Outlook

Hi,

Has anyone had the problem where mails disappear from your Outlook after reading the messages on your Blackberry? I've not heard of it before but it appears its happening to one of our users....
Forum: BES Admin Corner 12-04-2007, 04:50 AM
Replies: 14
Views: 6,689
Posted By AndyT_uk
Post Troubles with new BES

Hi

Having a few troubles with a new BES box(latest version) that we recently put into Sydney. Its sat next to the Exchange boxes over there so there aren't any problems with that.

At the...
Forum: General Legacy Device Discussion 11-30-2007, 09:47 AM
Replies: 4
Views: 1,081
Posted By AndyT_uk
Did you have any luck in resolving this? I've got...

Did you have any luck in resolving this? I've got an 8707 with exactly the same issue at the moment.

Cheers
Forum: BES Admin Corner 11-18-2007, 07:05 AM
Replies: 91
Views: 27,409
Posted By AndyT_uk
Does anyone have a link to download this btw?...

Does anyone have a link to download this btw? Sounds interesting but I've not seen it on the BB site to download so far?

Or is it included with the v4.1.4 install?

Cheers
Forum: BES Admin Corner 11-18-2007, 06:27 AM
Replies: 3
Views: 758
Posted By AndyT_uk
Superb, thanks for the answers once again! :) ...

Superb, thanks for the answers once again! :)

I'll go about adding some new accounts shortly.

Cheers
Forum: BES Admin Corner 11-14-2007, 10:59 AM
Replies: 3
Views: 758
Posted By AndyT_uk
BES Admin Account - Quick Query

Hi,

Just a quick question for those of you with BES and Exchange boxes dotted around the globe.

Are you able to use the same bes admin account on all BES's? Currently we have one sat on the...
Forum: BES Admin Corner 10-26-2007, 09:57 AM
Replies: 2
Views: 5,808
Posted By AndyT_uk
cheers!

cheers!
Forum: BES Admin Corner 10-26-2007, 09:20 AM
Replies: 2
Views: 5,808
Posted By AndyT_uk
BES Admin Account - Reset Password

Hi all,

About to install a new BES server but unfortunately the current BES admin account's password was never originally documented.

Any know if it'll just be a case of resetting the...
Forum: BES Admin Corner 10-18-2007, 05:55 AM
Replies: 4
Views: 1,314
Posted By AndyT_uk
Forgot to ask this yesterday but is there any...

Forgot to ask this yesterday but is there any recommendations for setting up the VM? Mainly trying to look at the how much space is needed? Or is it possible to increase the VM size as needed?
...
Forum: BES Admin Corner 10-17-2007, 02:25 PM
Replies: 4
Views: 1,314
Posted By AndyT_uk
cheers for the replies. A new and separate config...

cheers for the replies. A new and separate config database seems the way forward for now. A nice new fresh install will be good as well until i can get around to upgraded the existing one.

Cheers...
Forum: BES Admin Corner 10-17-2007, 05:10 AM
Replies: 4
Views: 1,314
Posted By AndyT_uk
Adding new BES - On VMware?

Hi,

Planning on adding an additional BES to our environment to go with the new exchange boxes that we've added on the other side of the world...

Just need to know if there is any additonal...
Forum: BES Admin Corner 10-09-2007, 01:38 PM
Replies: 10
Views: 1,003
Posted By AndyT_uk
superb cheers. I'll double check the docs again...

superb cheers. I'll double check the docs again just so its all in my head properly and then start upgrading. :)
Forum: BES Admin Corner 10-09-2007, 01:36 PM
Replies: 10
Views: 1,003
Posted By AndyT_uk
ah cool, I thought as much. It just managed to...

ah cool, I thought as much. It just managed to confuse me at the time.

Presumably once upgraded you can always go through the install again and select the additional settings?
Forum: BES Admin Corner 10-09-2007, 07:47 AM
Replies: 10
Views: 1,003
Posted By AndyT_uk
SQL is local at the moment. May well spilt that...

SQL is local at the moment. May well spilt that at a later date though.

Cheers all for the recommendations so far.
Forum: BES Admin Corner 10-09-2007, 07:04 AM
Replies: 10
Views: 1,003
Posted By AndyT_uk
sorry... Exchange 2003

sorry... Exchange 2003
Forum: BES Admin Corner 10-09-2007, 06:16 AM
Replies: 10
Views: 1,003
Posted By AndyT_uk
http://img210.imageshack.us/my.php?image=beswa0.jp...

http://img210.imageshack.us/my.php?image=beswa0.jpg

One question I forgot to add, I ran through the upgrade on a test box and came to the above screen. Now we only activate over wireless so I...
Forum: BES Admin Corner 10-09-2007, 06:14 AM
Replies: 10
Views: 1,003
Posted By AndyT_uk
About to Upgrade - Preparations

Just about to upgrade from v4.0.6 to v.4.1.4 now and was wondering what everyone did in preparation for upgrades to their BES Servers?

I've just taken an acronis image of the box so should be...
Forum: BES Admin Corner 09-26-2007, 05:14 PM
Replies: 3
Views: 5,017
Posted By AndyT_uk
ah superb. Cheers for that, shall take a look at...

ah superb. Cheers for that, shall take a look at it tomorrow hopefully :D
Forum: BES Admin Corner 09-26-2007, 04:39 PM
Replies: 107
Views: 23,868
Posted By AndyT_uk
/edit Ignore - seems i was missing a dll...

/edit

Ignore - seems i was missing a dll file in my sys32 folder. Just need to sort out the auth probs now.

CHeers!

/2nd edit

Right, still getting the unable to connect to DB errors now.
Forum: BES Admin Corner 09-25-2007, 02:19 PM
Replies: 107
Views: 23,868
Posted By AndyT_uk
It should do (i was using my network credentials...

It should do (i was using my network credentials which have I'm sure have worked in the past).

I may try getting query analyser on there tomorrow morning and take a look at the perms. Still I'd...
Forum: BES Admin Corner 09-25-2007, 11:43 AM
Replies: 107
Views: 23,868
Posted By AndyT_uk
not sure if anyone has had this problem already...

not sure if anyone has had this problem already but I've just installed it, turned on the short tags to get rid of one problem and it looks fine now.

I've just chucked in the DB names and IP and...
Forum: BES Admin Corner 09-25-2007, 10:17 AM
Replies: 3
Views: 5,017
Posted By AndyT_uk
BES Admin account questions

Hi all,

I plan to add an additional BES server to our infrastructure to go in with some of our new exchange boxes. We have an existing BES server with besadmin account setup that works perfectly....
Forum: BES Admin Corner 09-25-2007, 06:12 AM
Replies: 3
Views: 1,473
Posted By AndyT_uk
cheers. On the CAL's issue i was planning on...

cheers. On the CAL's issue i was planning on removing a block of licenses and applying them to the Express box so they should only be in use once.
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