BlackBerry Forums Support Community

Stupid · 07-16-2007, 05:00 PM

This has probably been asked before, but how do I erase a lost blackberry remotely? I have BES.

ShaneToronto · 07-16-2007, 05:28 PM

tell your account administrator. it takes him one keystroke.

if you're on a hosted BES, you can probably do it through the user control panel.

Stupid · 07-17-2007, 08:03 AM

IT Admin, Kill Handheld?

penguin3107 · 07-17-2007, 08:04 AM

Quote:

Originally Posted by Stupid

IT Admin, Kill Handheld?

Go into BES Manager.
Right-click the user account.
Choose 'Erase asnd Disable Handheld'.

Stupid · 07-17-2007, 08:31 AM

There is no such option.

Quote:

Originally Posted by penguin3107

Go into BES Manager.
Right-click the user account.
Choose 'Erase asnd Disable Handheld'.

penguin3107 · 07-17-2007, 08:33 AM

Quote:

Originally Posted by Stupid

There is no such option.

What version of BES do you have?

Stupid · 07-17-2007, 08:39 AM

4.0.5.6

Quote:

Originally Posted by penguin3107

What version of BES do you have?

penguin3107 · 07-17-2007, 08:44 AM

Quote:

Originally Posted by Stupid

4.0.5.6

Sorry, I'm using 4.1.x and gave you the 4.1.x method of doing it.

I don't know what the process is on 4.0.x.

akg · 07-17-2007, 09:32 AM

Quote:

Originally Posted by Stupid

IT Admin, Kill Handheld?

This sounds right, doesn't it? I have 4.1.x too but I believe Kill Handheld is the equivalent command.

how to remotely erase data on blackberry via BES?