BlackBerry Forums Support Community

amarprusty · 05-25-2006, 09:55 AM

Cingular 8700C Unable to send mails

Receives mails fine.

Tried the following:

1.Hard Reset.
2.Reactivation on the BES Server.
3.Reloaded the handheld software.

Still unable to send mails.

Plz Advice

Thanks
Amar

LunkHead · 05-25-2006, 10:00 AM

Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Have you sent your service books? I assume that did reactivation???

blenahan · 05-25-2006, 10:35 AM

Are you getting an error message? We need more detail

amarprusty · 05-25-2006, 12:08 PM

While composing a new email the error is "Transaction error bad format"

amarprusty · 05-25-2006, 12:10 PM

What else can be tried

blenahan · 05-25-2006, 12:23 PM

patience, first of all...

blenahan · 05-25-2006, 12:26 PM

A search of these forums yielded this:

http://www.blackberryforums.com/sear...earchid=989378

There is also some support information about this in RIM's Knowledge Base:

http://www.blackberry.com/knowledgec...45431&vernum=0