[Joseph4200]

Our bes is currently on Service Pack 4 hotfix 2....

Two people has recently reported the same issue and they have different carriers.

When one of them tries to sync of their BlackBerry using desktop manager, as soon as they plug in the blackberry using the usb connector the Date and time will change and they will stop receiving emails.

They can fix the issue by pulling the battery out and putting it back in but all the pending messages are lost.

I talked with one and she is connecting it through her laptop and the problem will not occur if she lowers the security settings to zero.

We have some sort of new sercurity protocol running on our PC's call SENTRY and I'm wondering if it has anything to do with this.