[yumowhneen]

good morning everyone, can someone help me to find solution on my bb9300 problem? my phone dont charge, when i connect it tells that "the charging source connected to your blackberry device cannot charge your battery" i have tried many bb chargers but still it wont charge. thank you in advance

[dc/dc]

You have tried a different battery?

[rambo47]

Sounds like a hinky battery to me. But before buying a new battery you can try a couple of things.

1. Use a pencil eraser to clean the contacts on your current battery.

2. Put a paper shim along side the battery opposite the connection side. A sliver of a business card should do it and will ensure the battery is fitting tightly against the contacts.

3. Borrow a battery from another user or go to a store that sells the 9300 and ask to try a used/spare battery. If it charges right there in the store you know your own battery is bad and needs to be replaced.

[AbelB]

If you have tried different chargers then problem remains the battery itself. However this is not a big issue you just need to purchase a battery from a good supplier so that you get an original one. Replace it and problem solved.

[dc/dc]

Originally Posted by AbelB

If you have tried different chargers then problem remains the battery itself. However this is not a big issue you just need to purchase a battery from a good supplier so that you get an original one. Replace it and problem solved.

Please read before posting. The answer was already provided.