[sebe123]

Hi,
I don't understand what happen to my phone, as soon as i took it out of the bag, it is completley black as if someone had turned it off. I tried turning it on again but it won't work. SO i removed the battery out for 30 seconds and putting it back again and finally the screen turned white with a tiny black box, sort of like a clock. It stays that way for about an minute or so than it seems normal again. But I can't seem to get into my blackberry since i have a password on it. I try putting my password in but the keys doesn't seem to be responding, neither is the scroll ball. I tried many ways to reset it but nothing seems to work. Does anyone have a clue how to fix it?

[OmegaWolf747]

Is this a brand new phone? Did you charge the battery fully before attempting to use it?

[aiharkness]

Did you drop it?

Get it wet?

What about any new applications or themes?

If you are using a microSD media card, remove it and see what happens.
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