Grunt-I cant find _C:\Users\<name of user>\AppData\Roaming\Research In Motion\BlackBerry in my computer....What am I doing wrong????
How do I point the DM to the Outlook??
I am still getting "Unknown Error Reported" when I try to synch
Could it be the AntiVirus programs??
Bill BB
Quote:
Originally Posted by Tech Grunt
Hello Saxophone,
I have found these tricks/steps useful in situations like the one you describe:
Easiest, 1st thing I would try, is to open Desktop Manager, go into Synchronize. On the left under Configure click on synchronize, then click the reset configuration button. Then re-configure your sync as you desire and test.
Next trick to try if the above solution didn't work. I would go to C:\Users\<name of user>\AppData\Roaming\Research In Motion\BlackBerry, and delete the Intellisync folder (and all it's contents). The next time you sync up Desktop Manager will re-create the folder and base settings.
Lastly, it may be a problem with your e-mail profile not playing well with Desktop Manager (non-tech jargon). I'm assuming you're using MS Outlook. You may need to re-create your e-mail profile, and point the DM to the newly created profile.
Hope one of these steps resolves your issue.
Kind Regards.
Tech Grunt.
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