[netghoster]

I am moving from 8320 to 9700. I restored all the email account settings in 8320 to 9700. All the email account folders and old emails showed up in 9700. The email account information also showed up in the Message Options screen including Inbox Settings, Email Settings, and Email Reconciliation etc. However, when I go to the Personal Email Setup there is nothing there. It seems the email information hasn't been uploaded to the AT&T server yet. How can I get my email account work? Do I have to resetup all my email account once again in 9700?

Thanks,

[x14]

Goto the BIS website and resend the service book.

[netghoster]

Originally Posted by x14

Goto the BIS website and resend the service book.

Could you please give more details? Never did that before. Should I do it on 9700 or a laptop?

Thanks,

[Dubdub]

Log on your BIS website. Easier IMHO to use a PC. Log in and change the IMEI and PIN to that of the new device. Then resend service books.

You should get an activation message to your BB from each email account saying it has been activated. Then you should be all set.