Shall I assume that it says edge, not EDGE in the top corner of the phone?
The phone has not registered for data use on AT&T yet. What OS is on the phone? Alot of the newer builds have serious EDGE issues. You need an OS with a lower radio file (.90 is the best for EDGE)
There are some hybrid OS out there, and a program called swap-a-radio which will allow you to change the radio file in any Storm os to .90
Once you have a EDGE connection you will be able to register and send service books and set up email. Until then, it won't work.
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