[BB_Fisher]

My 7250 locked up on the Auto/Off screen. I've done a soft reset and it returns to the same "Turning Handheld Off - next time on blah blah blah" screen. How do I do a hard reset on this unit? Do I need to open the unit or am I better off taking it to Verizon and their "we'll try anything" tech support??

[NJBlackBerry]

Have you tried popping out the battery (Not sure what a soft reset is)...

[RIM - BBTECH]

Remove the battery for about 3 seconds and put it back in, this is called a hard reset

If that doesnt work application load the handheld