[trafalgargirl]

I aplogize if i'm in the wrong section.... but I just got my 7290 (with Cingular) and have been trying for the last 24 hours to get the device to work. I have created an account on cingular's website which is pulling the email correctly but nothing is reaching my blackberry. Since I'm on a MAC OSX I can't use the desktop software. I have been trying the activation with the email address that cingular provided for me as well as the password that I set up but it just keeps saying that it failed.

I'm 12 hours away from giving up and going to a Treo 650....

Please help!

Thanks

Sherri

[MattLarson]

Can you send mail directly to the address that Cingular provided and have it come through?

Matt

[trafalgargirl]

Nope. I keep trying to activate through Enterprise Activation -- which keeps failing -- server not responding.

The email I sent to the Cingular provided address did go through to the https://webclient.blackberry.net/WebMail/ -- so it is working. And I am seeing all the other accounts that I set up there.

Maybe I'm not supposed to be using Enterprise?

[finch]

If your using the BlackBerry Web Client there is no need for Enterprise Activation that's for BES users.

[trafalgargirl]

ok -- so that mystery solved -- but what should I be doing then?

[koleary19067]

Just update the emails accounts on the web page and all emails will be forwarded to your BB. I had the same problem in the beginning. I had the Web and BES running at the same time.

[trafalgargirl]

If I try to compose I get a message that says -- No message configured. You will only be able to save draft.

So it appears that the Blackberry doesn't even know i have service?

[spidersilk]

With regard to using your BlackBerry with a Mac, have you looked into PocketMac for BlackBerry?

http://www.pocketmac.com/products/pmblackberry/